Tag Archives: online events

Connecting Social Media with Community Platforms: Insights for Live Event Coordinators

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You’ve probably noticed how social media can light up an event. But what if you could take that buzz and amplify it even more?

Imagine blending your social media channels with community-building tools to create a seamless, interactive experience for your audience. Keep reading to get our best insights and live event tips on integrating community and social media.

What is Connecting Social Media with Community Platforms?

It’s all about merging your social media channels with community-building tools to create a cohesive, interactive experience for your audience.

Many event coordinators face the challenge of keeping attendees engaged and connected throughout an event. The integration of social media and community platforms can be a game-changer, providing real-time interaction and deeper engagement.

Benefits of Connecting Social Media with Community Platforms for Live Events

Increases Audience Engagement

This is the ultimate guide to audience engagement, where connecting social media with community platforms boosts audience engagement. This is by creating a more interactive and immersive experience. Attendees can easily share their thoughts, photos, and videos, making them active participants rather than passive observers. This interaction keeps the energy high and encourages more people to join the conversation. The more engaged your audience is, the more likely they are to stay connected throughout the event. For more insights, check out our 

Facilitates Real-Time Interaction

Real-time interaction is a game-changer for live events. Integrating social media with community platforms allows attendees to interact with each other and with event organizers instantly. Live chats, comment sections, and instant polls enable immediate feedback and discussion. This real-time interaction creates a dynamic environment where everyone feels involved and heard, enhancing the overall event experience.

Amplifies Event Reach

Social media’s viral nature can significantly amplify your event’s reach. When attendees share their experiences on their social networks, they introduce your event to a broader audience. This organic promotion can attract new participants who might not have been aware of the event otherwise. The integration ensures that every share, like, and comment contributes to expanding your event’s visibility and impact.

Generates Valuable Insights

Connecting social media with community platforms provides a wealth of data that can be analyzed to gain valuable insights. You can track engagement metrics, understand audience preferences, and identify trends in real-time. This information helps you make informed decisions during the event and plan better for future events. Understanding what resonates with your audience allows you to tailor content and interactions to meet their needs more effectively.

How Does Connecting Social Media with Community Platforms Work?

Event coordinators often worry about the technical aspects of integrating social media with community platforms. Here’s how it works seamlessly.

Integration of social media feeds

Integrating social media feeds into your community platform brings all your event-related content into one place. This means pulling in posts, tweets, photos, and videos from platforms like Twitter, Instagram, and Facebook. The integration ensures that your audience sees a continuous stream of updates, creating a dynamic and engaging environment. You can display these feeds on your event’s main page, making it easy for attendees to stay updated and participate in the conversation. 

Real-time content sharing

Real-time content sharing is a key aspect of connecting social media with community platforms. It leverages real-time audience data for effective content sharing and allows you to share updates, announcements, and multimedia content instantly with your audience. Whether it’s a live video, a breaking news update, or a photo from the event floor, real-time sharing keeps your audience engaged and informed. This immediacy helps maintain the event’s momentum and encourages attendees to stay connected and participate actively. 

Interactive features

Interactive features enhance the engagement level of your event. These can include live polls, Q&A sessions, and chat rooms where attendees can discuss topics in real time. Interactive features like live chat make the event more participatory and less of a one-way broadcast. They provide opportunities for attendees to voice their opinions, ask questions, and interact with each other and the event organizers. This level of interaction makes the event more memorable and enjoyable for everyone involved. 

Analytics and reporting

Analytics and reporting tools are vital for understanding the impact of your event. They provide insights into audience behavior, engagement levels, and content performance. You can track metrics such as the number of posts, likes, shares, and comments to gauge how well your event is resonating with the audience. Detailed reports help you identify what worked well and what didn’t, allowing you to make data-driven decisions for future events. This continuous feedback loop ensures that each event is better than the last, based on real-world data and insights.

What are the Key Features of Effective Social Media and Community Platform Integration?

Worried about making sure all aspects of your event are in sync? Here’s what you need to know.

Seamless Content Synchronization

Seamless content synchronization ensures that all your social media updates and community interactions are in sync. This means that when you post something on your social media channels, it automatically appears on your community platform. This feature keeps your audience informed and engaged without the need for manual updates. It also ensures that your event’s messaging remains consistent across all platforms. Synchronization helps in maintaining a unified experience for your audience, making it easier for them to follow along and participate.

Interactive Engagement Tools

Interactive engagement tools are vital for keeping your audience involved. These tools include live polls, Q&A sessions, and chat functionalities. Live polls allow you to gauge audience opinions in real time, making them feel heard and valued. Q&A sessions provide a platform for attendees to ask questions and get immediate responses, fostering a sense of community and interaction. Chat functionalities enable attendees to communicate with each other and with event organizers, creating a lively and engaging environment. These tools transform passive viewers into active participants, enhancing the overall event experience.

Customizable Branding

Customizable branding allows you to tailor the look and feel of your community platform to match your event’s branding. This feature includes options to customize colors, logos, and layouts. Consistent branding helps in creating a cohesive and professional appearance, reinforcing your brand identity. It also makes your community platform more visually appealing and recognizable to your audience. Customizable branding ensures that your platform stands out and aligns with your overall event theme, making it more attractive and engaging for attendees.

Advanced Moderation Controls

Advanced moderation controls are necessary for maintaining a safe and respectful environment. These controls include features like profanity filters, user blocking, and content approval. Profanity filters automatically detect and remove inappropriate language, ensuring that conversations remain respectful. User blocking allows moderators to remove disruptive participants, maintaining a positive atmosphere. Content approval features enable moderators to review and approve posts before they go live, preventing the spread of misinformation or inappropriate content. Advanced moderation controls help in creating a welcoming and secure space for all attendees. 

Comprehensive Analytics

Comprehensive analytics provide valuable insights into audience behavior and engagement. These analytics track metrics such as post interactions, user activity, and engagement rates. Detailed reports help you understand what content resonates with your audience and how they interact with your platform. This information is crucial for making data-driven decisions and improving future events. Analytics also help in identifying trends and patterns, allowing you to tailor your content and engagement strategies accordingly. Comprehensive analytics ensure that you have a clear understanding of your audience’s preferences and behaviors, helping you create more effective and engaging events.

Live Event Tips: How to Successfully Connect Social Media with Community Platforms

Event coordinators often wonder how best to implement these integrations smoothly. Here’s a step-by-step guide to help.

Choose the Right Platforms

Selecting the right platforms is the first step in connecting social media with community platforms. Evaluate your audience demographics and preferences. Determine which social media channels they use most frequently. Consider platforms like Facebook, Twitter, Instagram, and LinkedIn for their broad reach and engagement features. For community platforms, look for options that offer robust integration capabilities with your chosen social media channels. Ensure that the platforms you select can handle the scale and type of engagement you anticipate for your event.

Develop a Content Strategy

A well-thought-out content strategy is vital for keeping your audience engaged. Start by outlining the key messages and themes you want to convey during the event. Plan a mix of content types, including text updates, images, videos, and live streams. Schedule posts to ensure a steady flow of content before, during, and after the event. Use your event hashtag consistently to make it easy for attendees to follow along and participate. Tailor your content to fit the unique features and audience of each platform, ensuring relevance and engagement.

Engage with Your Audience

Engagement is the cornerstone of a successful integration. Actively interact with your audience by responding to comments, answering questions, and acknowledging their contributions. Create opportunities for real-time interaction, such as live chats and comment sections. Encourage attendees to share their experiences and insights using your event hashtag. Highlight user-generated content to make participants feel valued and involved. Regular interaction keeps the conversation lively and fosters a sense of community among attendees.

Monitor and Moderate

Effective monitoring and moderation ensure a positive and respectful environment. Monitor all interactions across your social media and community platforms. Social listening benefits can enhance your monitoring efforts. Use moderation tools to filter out inappropriate content and manage disruptive behavior. Assign team members to monitor discussions and address any issues promptly. Real-time moderation helps maintain a safe and welcoming space for all participants. It also allows you to respond to any concerns or feedback from your audience quickly. 

Analyze and Optimize

Analyzing your performance metrics provides valuable insights into what worked and what didn’t. Track engagement metrics such as likes, shares, comments, and views. Use analytics tools to gather data on audience behavior and content performance. Identify trends and patterns to understand what resonates with your audience. Use these insights to optimize your content strategy and engagement tactics for future events. Continuous analysis and optimization help you improve your approach and deliver more impactful events. Learn how to track audience engagement and course-correct effectively.

5 Live Event Tips for Maximizing Engagement When Connecting Social Media with Community Platforms

Worried about keeping the momentum going? Here are some top strategies to keep your audience hooked.

Encourage User-Generated Content

User-generated content (UGC) transforms attendees into active participants. Using user-generated content in virtual events c an enhance the experience. Encourage your audience to share their experiences, photos, and videos using a specific event hashtag. Highlighting UGC on your community platform and social media channels not only boosts engagement but also builds a sense of community. Attendees feel more connected when they see their content featured, which motivates them to share more. This organic content serves as authentic promotion for your event, reaching a wider audience through the participants’ networks. 

Host Live Q&A Sessions

Live Q&A sessions offer real-time interaction between attendees and speakers. Schedule these sessions at strategic points during your event to maintain high engagement levels. Promote the Q&A sessions on your social media channels and community platforms to ensure maximum participation. During the session, use a dedicated hashtag to collect questions from attendees. This approach keeps the conversation organized and allows everyone to follow along easily. Live Q&A sessions provide valuable insights and foster a deeper connection between the audience and the event’s content.

Run Polls and Surveys

Polls and surveys are effective tools for gauging audience opinions and preferences. Use them to collect feedback on various aspects of your event, such as session topics, speaker performance, and overall experience. Running polls during live sessions keeps the audience engaged and provides immediate insights. Share the results in real time to show attendees that their input matters. Post-event surveys help you gather detailed feedback, which is invaluable for planning future events. The data collected from polls and surveys can guide your content strategy and improve audience satisfaction.

Offer Exclusive Content

Exclusive content creates a sense of value and urgency. Offer behind-the-scenes footage, early access to session recordings, or special interviews with speakers. Promote this exclusive content through your social media channels and community platform to attract more participants. Make it clear that this content is available only to attendees, encouraging more people to join your community. Exclusive content not only enhances the event experience but also provides additional touchpoints for engagement. Attendees are more likely to stay connected and participate actively when they feel they are receiving special treatment.

Collaborate with Influencers

Explore this boosting engagement principle and proven engagement tactic. Collaborating with influencers can significantly amplify your event’s reach. Identify influencers who align with your event’s theme and have a strong following within your target audience. Engage them to promote your event on their social media channels and participate in live sessions. Influencers can host Q&A sessions, share their experiences, and create buzz around your event. Their endorsement adds credibility and attracts more attendees. Collaborations with influencers help you tap into new audiences and increase overall engagement. Ensure that the influencers are well-briefed about your event and provide them with the necessary resources to promote it effectively. 

What is the Best Way to Connect Social Media with Community Platforms for Live Events?

It can be daunting to figure out the best practices, but we’ve got you covered. Here’s how to get started.

Identify your goals

Start by defining what you want to achieve with the integration of social media and community platforms. Are you looking to boost audience engagement, increase event reach, or gather valuable insights? Clear goals help you focus your efforts and measure success. For instance, if your primary goal is to enhance engagement, you might prioritize interactive features like live polls and Q&A sessions. If expanding reach is more important, you might focus on platforms with strong sharing capabilities. Knowing your goals allows you to tailor your strategy to meet specific needs and objectives. Understand different audience engagement strategies to help define clear and focused goals.

Research and compare platforms

Once your goals are clear, research various social media and community platforms to find the best fit for your event. Look at the features each platform offers and how they align with your goals. Consider factors like user base, ease of integration, and available interactive tools. Compare platforms based on their ability to handle real-time content sharing, audience interaction, and data analytics. Read reviews and case studies to understand how other event coordinators have used these platforms. This research phase helps you make an informed decision, ensuring you choose platforms that will effectively support your event.

Test and refine your approach

Before the event, run tests to ensure everything works smoothly. Set up mock sessions to test the integration of social media feeds, real-time content sharing, and interactive features. Monitor how these elements function together and identify any issues. Gather feedback from a small group of users to understand their experience and make necessary adjustments. Testing helps you catch potential problems early and refine your approach. It also gives you confidence that the integration will work seamlessly during the live event. Continuously refine your strategy based on feedback and performance metrics to improve future events.

Take Your Live Events to the Next Level with Arena

Connecting social media with community platforms can significantly enhance your live events by boosting engagement, facilitating real-time interaction, and amplifying your event’s reach. At Arena, we specialize in leveraging AI to create dynamic, interactive communities that keep your audience engaged and connected. Our platform offers real-time content streams, group conversations, and AI-powered chatbots to ensure your event runs smoothly and effectively.

Ready to transform your live events? Arena provides the tools and features you need to integrate social media seamlessly with community platforms, driving higher engagement and delivering valuable insights. Sign up now to explore our pricing options and see how Arena can elevate your next live event. Visit Arena Pricing to get started.

Utilizing Live Blogs for Continuous Event Coverage

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You’re at an event and want to keep your audience engaged with real-time updates. You’ve heard about live blogs, but aren’t sure if they will work for your event coverage.

Live blogging offers a way to provide continuous updates, keeping your audience informed and engaged. It’s a dynamic method that can transform how you cover events.

Here’s what you need to know about live blogging for events and how it can benefit you.

What is Live Blogging for Events?

Live blogging is a real-time content delivery method. It involves posting short, frequent updates during events, allowing your audience to follow along as things happen. This approach keeps your audience engaged by providing continuous updates and dynamic coverage.

You can post text updates, photos, videos, and even social media snippets during an event. This multimedia content makes your event coverage more engaging and interactive. Readers can comment on posts, share updates on their social media, and feel like they are part of the event, even if they aren’t physically present.

Live blogs also allow you to capture the immediacy and excitement of an event as it unfolds. Whether it’s a conference, product launch, sports event, or awards ceremony, live blogging provides a way to share the experience in real-time. This method keeps your audience informed and creates a sense of community and participation.

For a deeper dive into live blogging, check out this ultimate guide to live blogging.

Benefits of Using Live Blogs for Event Coverage

Live blogging is more than just a trend; it’s a game-changer for how you engage your audience. Let’s explore why you should consider it for your next event.

Keeps Audiences Engaged

Live blogs keep your audience hooked with real-time updates. It is important to learn how to connect and engage with live blogs effectively. The continuous flow of information ensures that readers stay on your site longer, eagerly awaiting the next update. This content delivery method creates a sense of immediacy and excitement, making your audience feel like they are part of the event. Interactive elements such as polls, quizzes, and comment sections further enhance engagement, allowing readers to participate actively. 

Boosts Website Traffic

One of the many benefits of live blogging is it can significantly boost your website traffic. As you provide live updates, more users will visit your site to stay informed. This influx of visitors can lead to higher page views and longer session durations. Additionally, sharing live blog updates on social media platforms can attract a broader audience, driving more traffic to your website. This increased visibility can also attract new visitors who might have yet to discover your site.

Enhances SEO

Live blogs can improve your search engine rankings. Frequent updates with relevant keywords make your content more likely to appear in search results. Search engines favor fresh and regularly updated content, and live blogs fit this criterion perfectly. By covering trending topics and events, you can capture search traffic from users looking for real-time information. This continuous content stream can help you rank higher for event-related searches, driving organic traffic to your site.

Provides Unique Perspectives

Live blogging offers a unique way to present information. Unlike traditional articles, live blogs provide a play-by-play account of events, capturing the atmosphere and key moments as they happen. This format allows you to share insights and observations that might be missed in a standard recap. By offering a unique perspective, you can differentiate your coverage from others and provide added value to your readers. This approach not only informs but also entertains.  Learn how to build successful engagement strategies to make your content more appealing and memorable. 

How Does Live Blogging Work?

Understanding the mechanics of live blogging can help you decide if it’s the right fit for your event. Let’s break it down.

Live blogging involves posting short, frequent updates during an event. Bloggers provide real-time information in chronological order, ensuring that the audience receives the latest developments as they happen. This format allows you to capture the immediacy and excitement of the event, keeping your audience engaged and informed.

Multimedia content plays a significant role in live blogging. Incorporating photos, videos, and social media snippets enhances the coverage, making it more dynamic and visually appealing. These elements help to break up the text and provide a richer experience for readers. For example, a photo of a keynote speaker or a video clip of a product demonstration can add depth to your updates and keep your audience interested.

Readers interact with live blogs through comments and social media. This real-time audience interaction creates a sense of community and participation, making the audience feel part of the event. You can encourage readers to share their thoughts, ask questions, and engage with the content. Social media integration allows updates to be shared across platforms, broadening the reach and attracting more viewers. 

Live blogging also provides a platform for immediate feedback. Readers can comment on updates, share opinions, and suggest topics for further coverage. This interaction helps to create a two-way communication channel, making the audience feel valued and heard. It also allows you to gauge the audience’s interest and adjust your coverage accordingly.

Types of Events Suitable for Live Blogging

Only some events are a perfect fit for live blogging. Here’s how to determine if yours is.

Conferences and Seminars

Live blogging at conferences and seminars provides real-time updates on keynote speeches, panel discussions, and breakout sessions. Attendees and those who couldn’t make it can follow along with the highlights and key takeaways. This method ensures that important points and moments are captured and shared instantly. You can include quotes from speakers, photos of presentations, and summaries of discussions, making the content accessible to a broader audience.

Product Launches

During product launches, live blogging keeps your audience informed about new features, demonstrations, and announcements as they happen. This approach builds excitement and anticipation, allowing your audience to experience the launch in real-time. You can share photos of the product, videos of the demonstration, and immediate reactions from the event. This engages your audience and creates a buzz around the new product, driving interest and potential sales. Explore more reasons to use live blogs for your next product launch.

Sports Events

Live blogging sports events provide play-by-play updates, scores, and key moments, keeping fans engaged throughout the game. This method is perfect for those who can’t watch the event live but want to stay updated. You can include minute-by-minute updates, highlight reels, and fan reactions. This creates a dynamic and interactive experience, allowing fans to feel connected to the event even if they are not physically present.

Awards Ceremonies

Live blogging awards ceremonies offer real-time updates on winners, speeches, and memorable moments. This approach keeps your audience engaged with continuous coverage of the event. You can share photos of the red carpet, videos of acceptance speeches, and reactions from the audience. This keeps your readers informed and adds a layer of excitement and immediacy to the coverage, making them feel like they are part of the event.

How to Set Up a Live Blog for Your Event

Setting up a live blog might seem daunting, but it doesn’t have to be. Let’s walk through the steps.

Choose the Right Platform

The first step in setting up a live blog is selecting the right platform. Look for a platform with real-time updates, multimedia support, and user interaction features. Ensure the platform integrates smoothly with your existing website and social media channels. Check for customization options to match your branding and the ability to handle high-traffic volumes. Test the platform beforehand to ensure it meets your needs and provides a seamless user experience. For a step-by-step guide, consider setting up a WordPress live blog plugin.

Assemble Your Live Blogging Team

A successful live blog requires a dedicated team. Assemble a group that includes writers, photographers, videographers, and social media managers. Each team member should have a clear role and understand their responsibilities. Writers will handle text updates, photographers and videographers will capture visual content, and social media managers will share updates and engage with followers. Ensure everyone is familiar with the platform and has access to the necessary tools and resources.

Plan Your Content Strategy

Planning your content strategy is crucial for effective live blogging. Outline the key moments you want to cover, such as speeches, product demos, or performances. Prepare a schedule for posting updates to ensure a steady flow of content. Create templates for recurring updates, like score changes or award announcements, to save time during the event. Have a list of hashtags and keywords ready to boost visibility and engagement. To streamline the process, consider pre-writing content, such as speaker bios or background information.

Promote Your Live Blog

Promotion is vital in attracting an audience to your live blog. Start by announcing the live blog on your website and social media channels well in advance. Use email newsletters to inform your subscribers about the upcoming coverage. Create engaging graphics and teasers to generate interest. Share live blog updates on social media with relevant hashtags during the event to reach a wider audience. Encourage your followers to share the updates and engage with the content. After the event, compile the highlights into a summary post to keep the momentum going.

5 Tips for Effective Live Blogging

You’re almost ready to go live. Here are some final tips to ensure your live blog is a hit.

Keep Updates Short and Frequent

When live blogging, keep your updates short and to the point. This approach helps maintain the audience’s attention and ensures they can quickly grasp the information. Frequent updates keep the content fresh and engaging, making readers feel like they are part of the event. Aim to post every few minutes, covering key moments, quotes, and reactions. This steady stream of updates keeps the momentum going and encourages readers to stay tuned.

Incorporate Multimedia Elements

Multimedia elements like photos, videos, and GIFs make your live blog more engaging. Visual content breaks up the text and provides a richer experience for your audience. Use high-quality images to capture key moments and short video clips to highlight important event segments. Infographics can also help explain complex information quickly. Including multimedia content keeps your audience engaged and makes your updates more shareable on social media.

Encourage Audience Interaction

Engage your audience by encouraging interaction. Use polls, quizzes, and comment sections to invite readers to participate. Ask questions about the event and prompt readers to share their thoughts and opinions. This interaction makes the audience feel involved and valued. Respond to comments and acknowledge contributions to foster a sense of community. Social media integration allows readers to share updates and interact with the content, broadening the reach of your live blog.

Provide Unique Insights

Offer unique insights that go beyond the basic event coverage. Share behind-the-scenes information, expert opinions, and personal observations. This approach adds value to your live blog and differentiates it from other coverage. Highlight interesting facts, provide context, and explain the significance of key moments. Unique insights keep your audience engaged and make your content more memorable. Readers appreciate content that offers a deeper understanding of the event.

Optimize for Mobile Devices

Ensure your live blog is optimized for mobile devices. Many of your audience will follow the event on their smartphones or tablets. Use a responsive design that adjusts to different screen sizes and loads quickly. Keep text concise and use bullet points for easy reading. Ensure multimedia elements are mobile-friendly and don’t slow down the page. Test your live blog on various devices to ensure a seamless experience for all users. This optimization helps retain mobile users and enhances their engagement with your content.

Is Live Blogging Right for Your Event?

Before diving into live blogging, assessing whether it’s the best fit for your event is crucial. Think about your goals and audience preferences.

When deciding if live blogging suits your event, consider your target audience first. Are they tech-savvy and engaged online? Live blogging can be a great fit if your audience enjoys real-time updates and interactive content. Think about how they consume information and whether they would appreciate continuous updates during the event.

Next, evaluate the nature of your event. Events with ongoing activities, such as conferences, product launches, sports events, and awards ceremonies, are ideal for live blogging. These events provide a steady stream of content that keeps your audience engaged. Live blogging can capture and share these highlights effectively if your event involves significant moments that unfold over time.

Assess your resources and capabilities. Live blogging requires a dedicated team to manage updates, multimedia content, and audience interaction. Ensure you have enough staff to cover the event comprehensively. Consider the technical aspects, such as the platform you will use and the tools required for seamless updates. Ensure your team is trained and ready to handle the fast-paced environment of live blogging.

Finally, consider your goals for the event. If you aim to increase engagement, drive traffic, and provide unique insights, live blogging can help you achieve these objectives. It offers a dynamic way to connect with your audience and inform them in real-time.

Take Your Event Coverage to the Next Level with Arena

Utilizing live blogs for continuous event coverage can transform how you engage your audience. Arena offers a comprehensive suite of tools, including live blogging and live chat, to help you deliver real-time updates and dynamic content seamlessly. Our platform ensures your audience stays connected and informed, enhancing their overall experience.

With Arena, you can easily integrate live blogging into your website, provide multimedia-rich updates, and foster interactive discussions. Our no-code platform and customizable features simplify setting up and managing your live blog. Ready to elevate your event coverage? Sign up now and see how Arena can help you engage your audience like never before.

What The Last 30 Years of Digital Ads Tell Us

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Digital advertising changes every month, right?

The story looks different when you take a long-term perspective. We looked at digital advertising trends from the 1990s to the 2020s. This highlights several significant trends for publishers, and other companies focused on making the most of advertising.

The Big Picture of Advertising Revenue Is Bright

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Hope is the first message we have taken from online advertising trends over the past 20 years.

Lesson 1: Digital advertising spending keeps growing despite short-term disruptions

Looking at digital advertising spending in the short run, spending patterns are highly volatile. As pandemic uncertainty hit the market, many companies temporarily pulled back on some forms of advertising in 2020. Similar short-term fluctuations happened in the 2008-2009 financial crisis. 

Despite these short-term disruptions, the total amount of online advertising spending is increasing steadily. From 2010 to 2015, online advertising spending roughly doubled from $26 billion to $59 billion. Over and over again, the digital advertising market continues to grow significantly. 

Committing substantial resources to digital advertising over other opportunities remains a wise long-term bet. That leaves an important question: Where should companies invest to keep growing their online audiences?

Lesson 2: Major shifts in online marketing tend to happen every ten years

Looking at the total dollar amount of digital advertising obscures several critical aspects of the story. The pattern is clear: there are significant changes in the digital advertising industry every decade or so. 

For instance, the launch of the iPhone in 2007 changed the market dramatically as it became the first widely used smartphone for consumers. Brands and publishers that jumped on mobile advertising opportunities early enjoyed significant advantages.

The same early adopter advantage is apparent in other areas of the digital marketing landscape. The early years of social media platforms offered tremendous organic reach and low-cost ads. 

As more and more brands flocked to the opportunity, competition made success more challenging. The increasing sophistication of MarTech apps and specialized digital marketing expertise partially offset these challenges. 

If you’re looking for an alternative to social media platforms to fuel your digital growth, first-party data is the answer.

The Next Shift In Digital Advertising: The Rise of First-Party Data 

The next major shift in digital advertising is just starting to dawn: first-party data. Third-party data will be dead for all practical purposes by 2023 as Apple and Google change their platforms. For a deep dive into first-party data and why it matters, see our post: What Is First-Party Data?

Without the right data, it’s all but impossible to run target advertising campaigns. That’s why you need a transition to first-party data. 

That’s where first-party data comes in. Instead of relying on third parties like scandal-prone social media companies, first-party data is all about developing a direct connection with your audience. 

Reinventing your marketing systems to thrive in the new era of first-party data will take effort. The best way to thrive in this era is to get the right technology and strategy in place. Adding Arena Live Chat and Live Blog to your website is a powerful way to gather more first-party data. Creating engaging online events is easy to attract your audience.

Adding Arena to your website usually takes less than an hour and doesn’t require any development resources. Find out more about Arena today.

7 Customer Engagement Trends For 2023

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Marketers are worried in 2023.

Economic worries and disruption in online advertising mean previously reliable strategies and playbooks aren’t delivering results. Navigating these trends will be challenging! Charting your path forward is much easier when you know the significant trends impacting online marketing and advertising.

Trend 1: Advertising Spend Faces Efficiency Pressure 

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Multiple companies are reporting falling spending on online advertising over the past few months. eMarketer recently cut its forecast for US digital ad spending by $5 billion, down to $278 billion. The pullback on spending is hitting Google, which reported falling advertising spending in several segments at the end of Q4 2022.

Cutting advertising spending is a common strategy whenever there’s economic uncertainty. It happened last in early 2020 when the pandemic rocked the world. 

At the same time, the need to drive growth and get more customers isn’t going anywhere. To retain your advertising budgets and stretch them further, get proactive on efficiency and engagement.

Reassess Your Brand Vs. Direct Response Allocation

Brand-building advertising is powerful for growing a company in the long term. However, it can take a lot of work to show immediate results with that style of advertising. In the short term, consider shifting more resources toward direct marketing to harvest more results.

Tighten Up Funnels And Performance Attribution

Online advertising channels and strategies vary in how easy they are to measure. Now is the time to look at your campaigns and see which ones are bringing in results. Consider pausing campaigns with more steps and moving parts since these efforts are more challenging to track.

Trend 2: Focus On Anonymous User Conversion 

Anonymous website visitors represent a significant opportunity for brands and publishers. They have discovered you. Much of the hard work of acquisition and awareness building is done. The next step is to get to know your audience better.

The way forward is to focus more on offering value to anonymous website visitors. Don’t overlook classic strategies like discounts, buy one get one, and the like. Such strategies have worked for decades for consumer brands.

For publishers and B2B companies, there may be better choices than discounts to convert anonymous users. Instead, look at ways to package premium experiences available only to registered users. Online events remain one of the most cost-effective ways to draw audiences in.

Trend 3: Launch More Online Events

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It’s true that enjoying food and drinks with your customers in person offers a powerful way to build relationships. However, traditional events also require significant investment. Spending  $20,000 or $100,000 on traditional events or conference participation might not go forward this year.

The alternative to high-cost traditional events is to run more online events. Since online events don’t require venue booking and other elements, they are often much faster to run. Offering your registered users exclusive access to your online events is one compelling way to convert more browsers into customers.

To make the most of your online events, ensure you give your audience a way to connect and share feedback. Arena Live Chat makes it easy for users to ask questions, share thoughts and meet others. 

Trend 4: Multi-Disciplinary Marketers Will Win

The digital marketing world is complex. There are thousands of apps, many certifications, and skill sets to learn! Budget to hire additional staff, agencies and other support may get more challenging to access. Yet, marketing teams are still responsible for delivering growth within those constraints.

Developing multi-disciplinary marketers is the way to thrive through this uncertainty. This means identifying skills, strategies, and technical skills you lack today and working to develop them. One approach is to pair a traditional evergreen skillset like copywriting with a digital marketing skill like search engine optimization (SEO).

While growing new skills is valuable, keeping this growth focused on your goals is essential. For example, connect your drive to improve SEO skills with a tactical goal to get more conversions on your top 5 pages.

Trend 5: Growing Pressure To Deliver Efficiency In Marketing Departments

This trend is similar to the first trend – pressure on advertising budgets – but it has some nuances. The pressure on marketing teams to deliver better customer engagement results will take a few forms. Marketers may only be able to hire talent or retain some of the technology they had planned for.

It’s not just a question of marketing budgets facing greater scrutiny either. Sales and management teams may demand more support to deliver growth this quarter. The good news is that there are multiple tactics to deliver greater results in a short period.

Win Back Campaigns

Reengaging past customers is one of the best ways to grow on a budget. You probably have their details and permission to communicate with them. Make sure you use thoughtful targeting for the best results (more on this front in the next section).

Reassess Marketing Technology

Take a hard look at your current marketing technology stack, especially the older and more expensive apps. These assets may have delivered value once, but that may no longer be true if your strategies and target market have evolved.

Improve Internal Communication

Marketers usually focus their efforts on customers. As internal pressure increases, you must keep engaging your internal stakeholders. For example, aim to create a simple marketing dashboard that emphasizes the most significant wins of the month.

Don’t assume that other departments, like sales or executives, will automatically see the value of marketing. Taking a few hours a month to communicate marketing wins (e.g., “we increased order value by 10% compared to the previous month!”) is a vital way to maintain trust in marketing.

Trend 6: Targeted Engagement Campaigns Become Essential

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You have registered users, email list subscribers, and others engaged with your brand. The old playbook of sending the same promotion to everybody is less likely to work today. Launch more targeted engagement campaigns using the first party you have from your users, like the pages they’ve visited and emails they open.

Here are a few ways to design more tightly focused engagement campaigns:

Focus On The Next Engagement Step

Instead of asking for the sale immediately, ask yourself this question: what’s the most common next step people make after registering on our website? The answer could be attending a software demo. Or you might find that users tend to consume several pieces of long-form content. The objective is to go small – look for the next logical micro step in engagement and focus your efforts there.

Ask For Feedback and Ideas

Coming up with new and engaging ideas to inspire your online audience gets tiring. Fortunately, you don’t have to be the one with all the great ideas. Instead, develop 2-3 high-level content ideas and send them to your audience. Ask your audience which idea sounds most promising! 

For an in-depth exploration of leveraging customer questions and surveys in your marketing, see the book “Ask: The Counterintuitive Online Method to Discover Exactly What Your Customers Want to Buy” by Ryan Levesque.

Invite High Potential Audience Members To An Event

Review your customer data platform to identify highly engaged prospects who have yet to buy. For example, create a segment of users engaged with your brand across two or three channels. In this case, smaller is better! Inviting 50-100 carefully selected people to an online event tightly connected to their interests.

Trend 7: Renewed Focus on Loyalty Marketing 

As economic uncertainty hits marketers and their budgets, there’s a greater demand to emphasize proven strategies. Growth may be challenging, so keeping current customers will become even more critical. The following steps can help you design better loyalty and retention campaigns.

Examine Customer Churn Triggers

Find out the top three reasons why your customers are leaving so that you can create campaigns to address those issues. For example, customers on an annual plan may feel surprised by an unexpected charge. To reduce this cause of churn, identify customers who are 1-2 months away from renewal and offer them additional payment options.

Reinforce Your Loyalty Program

In 2023, Starbucks announced changes to its loyalty program that devalued loyalty program points. In the past, airlines have made similar changes. Such changes make it harder to retain loyal customers. Also, such changes generate negative publicity that makes engagement far more complex.

Find out if your organization plans changes like these and see if you can pause or defer implementation to lift retention.

The Way To Lift Engagement Right Now

Growing an audience from scratch takes time and effort. Growing your website audience toward conversion. Find out how Arena can help lift engagement today.

How To Capture First Party Data: 5 Ways That Work

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First party data is the future of online marketing because we’re entering the cookieless future. Third party cookies are effectively ceasing to exist because Apple and Google’s web browsers will no longer support them soon. 

So, what’s your alternative to reach your online growth goals?

The single most important approach to thrive in the 2020s is to focus on capturing more first party data. First party data is data that your website users, mobile app uses and emails subscribers provide directly to you. There’s no middle man or intermediary who can change the rules or stop you from accessing first party data.

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Why Gathering More First-Party Data Matters

Most companies we talk to have some level of first party data gathering in place. For instance, you have probably gathered website analytics data for years. Further, there’s a good chance that you also have a wealth of data from your email marketing platform. These sources of first party data are valuable and worth using. There’s just one drawback to them…

All of your competitors are likely using these forms of first party data already. It’s going to be tough to build a competitive advantage on that basis. The solution is to gather more data so that you can understand your audience better.

Five ways to gather better first-party data 

Use these methods to level up your first party data gathering efforts. The first strategy to get more first party data is one of the most potent ways to better understand your audience. 

1) Use online events and experiences

Your website has the ability to host online events and experiences for your audience with live chat technology. With Arena Live Chat, it’s easy to add a social interactive experience to your website. 

As your audience participates in online events, you will gain additional first party data. As a starting point, you can identify your most engaged audience members through their participation in a chat session. Even more significant is the live chat log. By analyzing chat activity, you can see which topics excite your audience the most.

2) Leverage lead generation forms

The traditional wisdom in digital marketing tells us to ask for minimal information on lead generation forms like name and email. In some cases, seeking to maximize the sheer size of your audience may be reasonable. For many businesses, name and email simply doesn’t provide enough information to power modern personalized marketing campaigns.

The way to gather more first-party data is to experiment with adding one or two more questions to your lead generation forms. A B2B company might ask for a job title and company name to qualify leads. A publisher might present a checklist of a few news topics (e.g., business, sports, local news) and ask users to check off what they are most interested in.

Asking a few more questions on your lead gen forms may reduce lead volume however. Before making that change, discuss it with other stakeholders like the sales team to set expectations.

3) Ask your audience what they want to hear more about

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Gathering first party data is an ongoing process of building a relationship. Like any relationship, it’s important to take an interest in your new audience member. There are a few ways to solicit this type of first-party data including:

Polls During Chat Sessions

Live digital experiences, enabled by live chat, are a powerful tactic to engage your audience. You can also use these live chat experiences as a way to discover what your people care about. 

Arena Live Chat includes the option to run polls so it’s easy to gather questions. For example, your poll might ask: “What should our next live event be about?” and then give the audience three topics to vote on. If there is a robust interest in a certain topic, make it a priority to offer that type of event. 

Short Email Surveys

Some people in your audience may be more interested in engaging with your emails instead of events. To gather insight from this segment of your audience, send an email asking for feedback on what topics future emails should cover.

Most email marketing platforms give you the option to track clicks on links, so let your audience vote on their preferred topics by clicking on a link.

Engagement Calls To Action In Content

In your videos, blog posts and other content on your website, it’s smart to periodically change up your call to action. For instance, most of the time your CTA might be to ask people to sign up for a demo. Once in a while, change your emphasis to ask people to comment on what they liked in your content or what they want to see more of.

4) Test a wider variety of marketing channels 

Ultimately, there are two dimensions to gathering first party data. You can go deep (i.e. gather data about an audience member over time by watching what they click on and how they interact) or you can go broad (i.e. get more people to join your community). Both are important to creating a thriving online community.

The next way to gather more first party data is to branch out and experiment with more marketing channels. If you’ve typically focused your ad budget on Google and Facebook, run some experiments on TikTok or LinkedIn. Likewise, don’t limit yourself to social media platforms either. Running a focused joint venture webinar with a complimentary company is a smart way to grow your audience without sacrificing quality.

5) Balance direct response with brand building

Direct response marketing is powerful! The ability to run an ad and get a lead (or sale) right away is well worth pursuing. However, aiming for an immediate conversion isn’t always the right move. If your objectives include gathering substantial first party data to facilitate first party data, brand building needs to balance direct response objectives.

Some of the best ways to pursue effective brand building involve content and communities. For example, take a look at Nike. The company’s Nike Activity Finder is an online resource to help people find athletic activities they like. This resource provides value to the audience looking for fitness ideas without immediately asking for a purchase.

Whether you create tools and apps like Nike or other forms of helpful content, regularly publishing new brand building assets on your website is a great way to build your audience. As more people interact with your content, you’ll gather more first party data in the process.

Transform Your Website Into A First-Party Data Generating Machine

Your website has the potential to produce endless amounts of first-party data so you can create effective personalized marketing campaigns. Find out how to build a thriving online community on your website with Arena!

15 Virtual Event Ideas for Young Professionals

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There are several virtual event ideas that can help you engage your younger employees. Attracting and retaining young professionals is difficult because talented people have more career opportunities in today’s tight labor market. Virtual events have an important supporting role if your organization has the basics, like offering competitive compensation and flexibility.

How To Use This Guide

Selecting the right virtual event ideas for young professionals depends on a few factors. These event ideas take significant time, creativity, and effort. On the other hand, some of these event ideas are relatively simple and easy to implement. 

Keep your organization’s familiarity with virtual events as you explore this list. Companies that are highly experienced in running virtual events, online conferences and live streams may be able to take on more complex events. If you’re getting started with virtual events, then focus your efforts on a more straightforward event concept.

Virtual Networking Events for Young Professionals

For young professionals, producing networking events is critical. Put yourself in the shoes of a newly hired employee. They may have graduated a year ago and moved to a new city. They may not know many people or feel disconnected from others. Offering one or two virtual networking opportunities yearly is an excellent starting point.

1. Virtual Coffee Chats

This virtual event is best suited for companies that hire significant numbers of young professionals. For example, technology companies, professional services firms, and financial firms tend to hire large numbers of new graduates each year. In other words, this event is a good fit if your organization has a campus or college recruiting program.

Invite all young professionals who have been hired in the past five years to the event. Suggest an icebreaker game like two truths and a lie to spark the conversation.

2. Meet The Leadership Virtual Event

Many newer professionals are ambitious to grow their careers. One of the best ways to grow is to meet people who have already accomplished your career goals. Offering a “meet the leaders” networking event is smart. Invite the CEO and another few senior executives to an event and randomly mix them with young professionals.

Who knows – your CEO might see untapped potential in some of your new hires and put them on the fast track to contribute more to the company!

3. Virtual Industry Networking Events

As a young professional, it’s vital to network beyond your employer. After all, some of the best opportunities in life may come from partnerships and interactions with friends at other companies. With this event concept, consider crafting a guest list of young professionals from similar companies. For example, a young professional group at Deloitte might invite peers from other accounting firms like PwC, EY, and KPMG to a virtual mixer.

4. Virtual Networking With Guest Speaker

What if your prior efforts to organize networking efforts fell flat? It may be time to try a new strategy. This event idea involves inviting a special guest whose name recognition will draw in people. Depending on your network and budget, there are a few ways to execute this strategy.

Invite A Recently Promoted Young Professional

Sometimes, it can be challenging to relate to people who are very different from you. For example, a 25-year-old new hire might not relate to an executive who has been in the workforce for 25 years! The alternative is to look for a professional in the 25-30 year age bracket who has been promoted or earned an award. Invite them to give a short presentation to spark interest in the networking event.

Invite A Relevant Academic Expert

Young professionals, especially recent graduates, often look up to the expertise of professors and other academics. Reach out to your local college’s business school and ask if any of the professors are interested in giving a presentation to your audience. For the best results, suggest some topics like workplace communication, networking, or financial skills.

Virtual Company Book Club

Young professionals have a lot to learn about how your company works. Tap into that desire to learn by organizing a book club. For example, a group of young professionals specializing in technology might be interested in discussing the book “The Personal MBA” by Josh Kaufman, which covers many different business topics.

Young Professional Virtual Recruiting Event Ideas

Some companies, like Google and Apple, are overwhelmed with new job applicants every time they post a new position. The rest of us have to take a different strategy – offering to recruit events to connect with these potential hires. 

1. Virtual Company Tour

While remote and hybrid working arrangements are popular, the office experience still plays an important role. Young professionals want to see what your office is like and the amenities and have a sense of what it would be like to work at your location. 

A virtual company tour is a relatively simple event idea. In essence, you share photos and videos of your office location with virtual attendees. Depending on your comfort level, there are a few ways to execute this idea. For example, you could ask employees to submit a few photos of themselves at the office. Or you could take employees on a virtual tour by sharing a live stream video from a smartphone.

What if you have a small office? Combining this event idea with the next one on our list might be worthwhile.

2. Virtual Intern Fair

Completing an internship or two is a valuable experience to start your career as a graduate or student. It lets a young professional take your company for a “test drive,” and you get the opportunity to see them at work. Assuming your company has an intern program or an interest in starting one, a virtual intern fair is a helpful way to engage potential talent.

To market your company’s internship program, keep the following tips in mind:

  • Compensation: Intern pay varies widely. If your company can offer a competitive intern compensation package, that is a great point to highlight in this virtual event.
  • Experiences: potential interns are looking for the opportunity to grow their networks and earn valuable skills. Look for ways to present your program’s unique experiences, such as the opportunity to research emerging technologies or interact with management.
  • What Happens After The Internship: every internship comes to an end, so what’s next? Invite your past interns to speak about their experiences – did they get job offers or find other ways to grow your career?

3. Virtual Partnership Program

Competition for talent is heating up in many industries, including technology. It’s no longer good enough to rely on job postings or recruiters alone. Look for opportunities to partner with associations and programs. These organizations can also help your company achieve its diversity and inclusion goals. For example, reach out to organizations like Wonder Women Tech and LGBTQ Tech.

By partnering with a diverse professional organization, your company will have the opportunity to attract more qualified talent. This type of partnership event is most likely to succeed if your company can highlight relevant past hires and other efforts to engage diverse talent.

4. Online Hackathon Events

What if your company had the opportunity to see young professionals at work building something? That’s precisely what running or sponsoring a hackathon event can do for you! Many leading companies like Amazon, Capital One, Coinbase, Intel, and have previously sponsored hackathon events. It’s a powerful way to connect with ambitious creative talent in the technology industry.

There are two ways to execute this virtual event idea. The simple option is to partner with an existing program like Major League Hacking. Alternatively, if your organization has a substantive 

5. Online Charitable Events

Many companies have charitable programs and encourage employee volunteerism. These efforts are a great way to connect with community-minded young professionals. Traditionally, community service efforts were performed in person, like building homes or cleaning public areas. 

To bring your charitable efforts into the digital world, look for opportunities to give back that can be performed online. For example, education volunteers can digitally help tutor students in math, science, and languages (e.g., English as a second language). In addition, you might partner with an organization that supports new immigrants entering the workforce. 

Team Building Virtual Events For Young Professionals

The first few virtual events examples will help you recruit young professionals. Once they’re hired, employee engagement and growth become more critical. Use these virtual event ideas to help newer hires grow their networks, enhance team building and cohesion and bring fun to the workplace.

1. Virtual Happy Hour Event

Gathering together to enjoy drinks and food is one of the most popular ways to build cohesion with your team members. With a hybrid or remote working world, gathering in person isn’t always an option. As an alternative, invite your young professionals to a virtual happy hour. To make the event even more appealing, offer a gift card so that your attendees can bring their drinks. 

A virtual happy hour is one of the most straightforward virtual event ideas to organize because it is unstructured. The downside is that not all employees will be interested or available to join this event. That’s why we have a few more event ideas for you!

2. Virtual Murder Mystery Event

Want to give your young professionals the chance to channel their inner Sherlock Holmes or Agatha Christie? Give them the chance to exercise their problem-solving skills in a new way by organizing a virtual murder mystery. These group experiences have been brought into the online world with games like Red Herring Games’ Virtual Murder Mystery Parties. You can also work with a facilitator to make the event memorable. 

3. Virtual Comedy Hour

Solving a mystery isn’t everybody’s cup of tea… But laughter is good for everyone! Mayo Clinic research suggests laughter can help with stress relief. There are a few ways to put together this event.

Spotlight Your Employees

Young professionals don’t always get the chance to impact everyone at work. That’s why giving new hires the chance to share a comedy set can work so well. Of course, you might want to set a few ground rules, like keeping the company’s values and code of conduct, to keep the event safe and enjoyable for all.

Bring In A Virtual Comedian

Performing live comedy, especially when unfamiliar to you, can be stressful. If your employees aren’t interested in performing, there’s another way to bring comedy benefits to your company. Bring in a “corporate comedian” – these specialized entertainers know how to bring the laughs while engaging the needs of corporate audiences. Look at companies like Clean Comedians and Treuer Laughs to discover your options. 

4. Virtual Fitness Competition

Sitting at your desk all day is a drag, so this virtual event can help to solve that challenge. Organize a fitness competition for young professionals and see who can log the most minutes of activity over a month. While most fitness activities will take offline, you can bring people together for a few virtual event touchpoints. At the start of the competition, invite participants to a kickoff event and explain how the event works. When the competition is over, organize another virtual event and give out awards for employees who log the best results!

5. Virtual Worksgiving Event

Thanksgiving is one of the year’s most significant events. Young professionals might need to travel to be with their families for this event. A few days before the holiday, organize a virtual worksgiving event. During the event, invite employees to share how they mark the holiday. In addition, you could also focus on the gratitude aspect of Thanksgiving – what do employees feel grateful for?

For more inspiration and ideas on how to run this type of event, see this resource: How to plan a virtual Worksgiving for your employees.

Get The Right Technology To Engage Young Professionals

For your virtual event for professionals to succeed, communication and engagement are critical. Video chat is part of the story, but remember that not all employees want to use video all the time. Give your employees the chance to engage using chat! Learn more about Arena Live Chat.

Get More Customers With A Retarget Customer Data Platform

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A customer data platform needs the right fuel to achieve growth—data from sales systems, customer loyalty data, insights from programmatic advertising, and advanced analytics all help. Ultimately, the way to lift conversion rates requires significant first-party data. 

Why First Party Data Should Be The Core Of Your Marketing Strategy

If you ask most marketing teams, they’ll say they are drowning in data from analytics tools. The burden gets even more significant when you factor in customer insights from third-party data. That’s why your customer data platforms need to emphasize direct interactions with customers (i.e., first-party data).

To make the most out of your marketing activities and get better retargeting results, you need the proper foundation in place first. With the right marketing technology, it is far easier to focus your advertising campaigns to achieve better click-through rates and increase conversion rates.

Gathering Your First-Party Data For Retargeting

Fulfilling your business strategy is easier when you can make Facebook ads, email marketing, and overall digital marketing deliver more results. Effectively gathering first-party data into a centralized database makes it easier to provide personalized experiences.

To build accurate customer profiles, look at the data you already have, like purchase history, insights from your legacy systems, and other data points available in your marketing automation platform. These data points are vital to building a company’s first-party data foundation. However, there is much more high-quality customer data you can gather.

4 Marketing Opportunities To Gather And Use First Party Data 

Online events and community experiences give you an unusual way to transform anonymous visitors into potential customers. To achieve this feat, your tech stack needs to be equipped with marketing automation tools like Arena Personas and live chat. Once your email systems and preferred marketing solution are ready, it’s time to engage your target audiences. 

1) Offer Online Experiences To Potential Customers

Using marketing campaigns to gather today from various customer segments is easier when there is a value exchange. Every single customer should get something out of interacting with your company like a community experience, pricing (e.g. discounts), early access to products or useful insights.

For example, you can use Arena live chat to deepen your customer relationships by running engaging online events. As you add more engaging experiences, customer acquisition cost may go up for a period of time. In the long term, providing customers live event experiences can raise customer retention.

Instead of attempting to understand the desires of anonymous segments, tracking user engagement in different types of online activity (e.g. chat and website use) leads to more actionable insights. Let’s break down how gathering first-party data with an online experience can help.

E-Commerce Business Use Case

For example, B2C customers may react with excitement in a chat session during a livestream event. To see how this information could be used, consider e-commerce brands. They may be considering launching 10 products over the next quarter but  can use this insight to improve the results of product launches. By observing the chat and related behavior patterns like website clicks, you can estimate demand for products (e.g. “Hey, we noticed over a hundred people wanted the new blue shirt!”). 

With this insight in mind, there are at least two ways you can get more business. First, you can run a targeted campaign to your current customers and reference your chat experience (e.g. “We saw that many of you are excited about our new linen blue shirts! Order by Friday and you’ll get 10% off!”). Second, you can then make changes on your advertising platform to emphasize the new shirt. 

2) Create Campaigns For Your Current Customers 

Marketing campaigns often focus on bringing in net new customers and prospects. In addition to that objective, it’s important to engage your current customers. In many respects, it’s easier to  execute data-driven personalization is to focus on customers. Unlike anonymous website visitors, customers have signaled what they value with their buying behavior including offline purchases. Let’s illustrate this use case for enterprise-level companies in the software industry. 

B2B Enterprise Use Case

Selling complex business software often feels like a Herculean task. Achieving business success often requires a full team of sales professionals like account executives, sales development representatives and others. Further, the marketing team is constantly working hard to collect customer stories, optimizing online advertising campaigns and more.

In this context, it’s vital to make the most of your customer base. For example, you might have a significant percentage of customers on a mid tier plan while your goal is to emphasize the top tier enterprise plan. In that case, you might offer online experiences showcasing the success of users in the top tier plan and encourage them to share their success stories. For instance, enterprises users might rave about the analytics capabilities and native integrations available in your top tier plan. Running a live event where customers have the opportunity to share their experiences with each other is powerful!

There are some downsides to this type of campaign. It requires significant insight into customer behavior. It’s vital to know your customer satisfaction levels so that you shine a spotlight on your most delighted customers. This type of campaign also requires significant collaboration between sales and marketing. Fortunately, solutions like Arena Personas make such marketing efforts easier to arrange. 

3) Get Better Lookalike Audiences

In Facebook advertising, it has been a common practice to create a lookalike audience by uploading your customer list. Facebook then uses its customer match capabilities to find more people who are similar to your current customers. This approach to Facebook advertising isn’t your only option. What if your target audience isn’t on Facebook or Facebook campaigns aren’t producing satisfactory results? The first party data you gather can help you to market more effectively.

The downside to relying entirely on an advertising platform for lookalike audiences is that you are dependent on their database. If some or many of your customers are not active users on Facebook, retargeting via the Facebook pixel may not work well.

The alternative is to build your own lookalike audiences. With a large enough audience, you may be able to pursue granular segmentation in a custom audience as shown in the following example.

Individual Audience Factors

Every purchase is ultimately made by an individual, whether they are buying as a consumer or at a company. Therefore, it is usually wise to start with these factors.

  • Age: understanding the typical age profile of your ideal audience helps you to decide which channels, creative and offers to use.
  • Gender: it is helpful to know if gender differences are relevant to your market.
  • Geography: contrast the geography of your website visitors to your ideal customer profile.
  • Interests: find out the topics, publications and media your audience likes. If you offer online event experiences like virtual conferences, look at registration records to see 

B2B Audience Factors

If you are focused on appealing to B2B audiences, the following customer attributes are important. 

  • Industry: to minimize confusion, use a standard industry classification like the North American Industry Classification System (NAICS).
  • Company Size: use number of employees or revenue as a filter. 
  • Technology Stack: If you offer technology products or services, knowing the customer’s tech stack is helpful. For example, does it matter if the customer uses Salesforce?

Is Your Audience Segment Too Large?

Audience segmentation can become less useful when the audience becomes too large. IF you end up with an audience segment with millions of individual customers, it may need to be narrowed down. Leverage feedback from the sales team and customer service to narrow the list. They may be able to help you identify the customer attributes associated with the most valuable customers (e.g. people who tend to move through the customer journey quickly).

4) Lapsed Customer Engagement

When a customer cancels their account or stops buying for a long period of time, all hope is not lost. In many cases, you have a good chance to reengaging lapsed customers with a retargeting campaign. To build this type of audience segment, it’s important to choose who to include and who to exclude.

Start by defining a lapsed customer. For simplicity, let’s define a lapsed customer as a prior customer whose last purchase was six to twelve months ago. Once you have that list, it’s vital to filter it further using your customer relationship management data. Specifically, you want to exclude customers who complained or experienced significant problems. Reengaging such former customers is much more challenging and may require more guidance from the sales team.

Now that you have your audience segment prepared, prepare a custom advertising campaign. B2C companies often find that a simple “we’ve missed you!” style message with an incentive (e.g. 10% off coupon) is an effective way to bring back customers. For B2B campaigns, communicating new features or capabilities can help. Even better, reengage lapsed customers by inviting them to an online event.

The Final Ingredient To Successful Retargeting: Leverage Market Awareness

Once you choose one of the ideas from above to execute, there is one more critical point to consider: market awareness. The three part market funnel – top of funnel, middle of the funnel and bottom of funnel – gives us a good framework. Let’s pair the market funnel concept with the audience segmentation we covered earlier.

1) Top of Funnel

In the top of the marketing funnel, most prospects have little to no understanding of your product and how it might help them. This is the marketing equivalent of cold calling. The advantage of top funnel marketing is that you have the greatest opportunity because this segment is always the biggest. The disadvantage is that you usually need to be more patient.

With a top of funnel focus, leveraging the “Offer Online Experiences To Potential Customers” strategy makes sense. In this case, your primary marketing campaign would focus on inviting prospects to an online event. After the event, you would follow up with retargeting campaigns to offer an event recording or other assets to give people a reason to opt in to your marketing.

If you use events, use our how to promote your virtual event guide to get more attendees.

2) Middle of Funnel

Also known as the evaluation stage, the middle of the funnel is an intermediate step in the customer journey. In this stage, the potential customer has some awareness of what you offer. It’s now up to you to nurture the prospect further. In contrast to top of funnel, you likely already have some prospect or customer data in place so you can start off with a retargeting campaign.

Consider adapting the “Create Campaigns For Your Current Customers” concept to middle of the funnel campaigns. Highlighting your current customers via an event, case study or interview is a powerful way to prove your credibility. Using your customer data platform, identify prospects who have interacted with your brand in the past 3 months (e.g. attended a webinar, participated in a live chat etc). Once you have identified this audience segment, create a marketing campaign to emphasize your case studies.

3) Bottom of Funnel

Converting leads at the bottom of the marketing funnel depends on your business model. If customers make an online purchase, a campaign offering a deadline and incentive is often a good bet. For B2B or enterprise sales, running marketing campaigns may not be your best best. Instead, it may be more effective to collaborate with the sales team to find out what type of campaigns they want. For example, highly customized and targeted direct mail campaigns may be the best way forward.

Use Arena Personas To Get More of The Right Data

Data driven personalization campaigns and advanced audience segmentation all depend on having high quality data. To help companies get more of the data they need to grow, use Arena Personas. It’s the fastest way to collect and import first-party data into your customer data platform. Then you’ll find it far easier to run retargeting campaigns across the marketing funnel.

Why Virtual Events Are Better With Live Chat: 9 Reasons

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Virtual events and hybrid events have boomed in popularity recently. More companies are using a chat platform for live events to make their events more interactive. Your event team can see and answer questions and encourage connections with a chat service. 

If you’re new to offering a chat experience in your virtual events, use our tips to grow audience engagement, increase your attendee count and offer a memorable attendee experience. 

Nine Reasons Why Companies Are Adding Live Chat To Virtual Events

Here are a few ways adding a chat tool can help your live events strategy. Live chat is influential in lifting sales, marketing, and growing your online audiences. Let’s start by looking at how virtual events powered by live chat grows top-line revenue.

How To Get More Sales With Virtual Events and Live Chat

The sales team can benefit from live chat in several ways. For the best results, invite a few people from sales to each chat experience you run. If they cannot attend live, offer to provide the chat transcript for their review after the event.

1) Get Warm Leads

A warm lead is someone who already knows, likes, and trusts your brand to some degree. From a sales perspective, converting warm leads into customers is usually easier and faster. 

Let’s say that you have 100 chat users in your virtual event chat. Following up with all event attendees is worthwhile, but the follow-up process should be tailored. Review questions and comments chat users post in the chat module. A person who asks about product pricing, shipping, or features is likely to be a high-quality warm lead. Such a lead merits immediate follow-up.

Use the attendee report as a resource for the rest of your chat participants. For example, you may have ten warm leads and 90 other chat users. The sales team will immediately respond to the warm leads. Engage the rest of your chat users using your marketing engagement platform. Check to see if your chat options include the functionality to export a transcript and attendee report so that you can quickly identify the right people to interact with.

2) Deepen Product Knowledge

The ability to answer product questions in a detailed and persuasive manner is crucial for sales. Paying attention to the questions and comments that business professionals and other attendees ask in your chat session has training value. Attending streaming events alongside customers is a powerful way to keep your sales team informed about the latest features and product developments.

After each virtual event, compile a list of the most common questions. Share these questions with the sales team. It may help better interact with prospects during sales calls and meetings.

3) Improve Sales Win Rates With Market Understanding

Understanding your customers’ needs, problems, and concerns is vital to sales success. When a salesperson attends a virtual event, they have a chance to see their customers in action. In particular, sales reps can deepen their understanding of the market by looking for the following:

Questions, especially those questions asked more than once, can help the salesperson improve their prospecting. Knowing the questions prospects tend to ask means you can develop better pitches. Customer feedback can also improve sales presentation slide decks and similar resources.

Reviewing chat messages for problems that people mention is helpful. For example, your prospects may not know that your company offers advanced analytics. If you see users complaining about working with data, paying attention to problems can help.

These benefits for the sales team are significant for newer salespeople who may not know your product and market deeply.

What A Chat Platform For Live Events Improves Marketing Results 

A chat platform can help you reach your key marketing metrics faster and more efficiently. As you become more familiar and skilled with running virtual events, these marketing benefits will compound over time.

4) Boost Engagement

What if your users attended a company conference and could not interact with anybody? That would be a painfully dull event, and those attendees would be less likely to register for future virtual events you offer.

Several factors matter in creating a compelling virtual event like offering a high quality of video, exciting content, and a sense of community connection. Adding live chat to your virtual events transforms your virtual event from a boring lecture to a community experience.

While attendee questions to your company are highly valuable, it is smart to encourage community connections as well. For example, you might organize breakout sessions where current customers can share their experiences with each other and prospects.

5) Increase Time Spent On Your Content

According to SEMrush, the average worldwide bounce rate for all websites is 30%. However, several industries have a bounce rate of over 40% including news & media, real estate, and groceries. When users leave your website quickly, it’s tough to build a connection.

Offering a virtual event with chat apps gives you the power to cut your bounce rate down. When a person signs up for a virtual event, they are usually planning to attend for an extended period of time. As a result, bounce rates fall. By maintaining low bounce rates and engagement, you have an excellent opportunity to grow organic search traffic.

Further, highly engaged prospects are more likely to give you useful feedback about your concern. That qualitative feedback is a useful supplement to your customer data platform. Over time, you will be better able to predict the types of content that reliably connect with customers.

By increasing time on site through virtual events and live chat, you have more opportunities to present calls to action for your users. That means more leads for your sales team to engage after the event.

6) Earn Google’s Trust (and Traffic) 

In digital marketing, the term “E-A-T” has recently gained popularity. The EAT acronym means “Expertise, Authoritativeness, and Trustworthiness.” Becoming a trusted authority in your industry takes deliberate effort over time. It includes publishing useful articles, videos and other resources on your website.

In addition, you can earn credibility through virtual events and by offering a chat window. For example, you can harness the power of content curation. Imagine you are running a tax accounting firm. Earning the attention and trust of accounting clients is challenging. That’s where organizing live events with a chat service helps. 

Global accounting firm Deloitte offered a virtual conference in May 2022 with live presenters and engagement tools. While the Deloitte event was aimed at accounting professionals seeking continuing education, similar events on tax (e.g. tax planning strategies) could be offered to clients. The Deloitte virtual event included two partners serving in co-host roles. Having more than one event host is wise, especially when your virtual events span several days.

An accounting firm that offers tax planning virtual events from December to March can earn trust. The firm can invite speakers to discuss changes to tax laws and regulations that may help their clients save money or avoid audits. Furthermore, you can record the virtual event and then use the transcript to create additional expertise-boosting content assets.

Pursuing E-A-T with live events and live chat also matters for media companies and publishers. Your staff editors, experts, and contributors will draw in the core audience. But why stop there? Increase credibility further by adding more diverse voices to your coverage. For example, you could invite a few well-regarded social media influencers to serve as remote presenters and chat with participants. Those influencers will lend your event more credibility and further grow your audience.

7) Make Your Virtual Events More Compelling With A Social Event

Recent research from Harvard University found that 36% of all Americans experience loneliness. Your virtual events play a role in addressing the loneliness and isolation epidemic. Your virtual event will help people connect with others who share their interests and passions by offering live chat. 

To further encourage social connections and networking, offer a mix of experiences in your virtual event. It is especially important to provide breakout sessions and small group experiences. These smaller group gatherings make it easier for your audience to connect with each other. 

Growing Your Audience With Chat-Powered Virtual Events

Online publishers and media companies are increasingly turning to online events as a strategy to grow their audience. Adding live chat makes publisher virtual events more effective in several ways.

8) Increase Subscriber Retention

In publishing, it is traditional to put significant effort into acquiring paying subscribers. Retaining subscribers is a different story. Your subscribers have many different demands on their attention. One-quarter of American households pay for at least three streaming services today. 

Offering virtual events supported by live chat as a subscriber-only benefit is a powerful way to keep your subscribers engaged.

9) Develop Strategic Alliances With Virtual Events

Alliances with influencers, experts, and authors can all play a role in helping you to grow your audience. As you plan your event series, set a goal to include special guests interesting to your audience. 

The Wall St Journal has a conference series called WSJ Live that includes online events for different executive audiences like CIO Exchange and the CMO Network Member Breakout. You may not have the Wall St Journal’s resources, but this strategy can be adapted. For example, a lifestyle publication might offer virtual events with up-and-coming chefs to spotlight the most exciting restaurants.

What To Look For In Your Live Chat Tool

You’ve seen many ways a live chat app can lift marketing, sales, and audience growth results. Now, you might be wondering – which chat tool is right for you? Arena Live Chat is a great choice, of course. If you’re curious to compare and contrast Arena to other platforms, there are a few key features to keep in mind.

To successfully use live chat for live events, make sure your app includes the following:

When you offer virtual events to your event attendees, participating in live chat should be seamless. That’s why it is essential to have a chat widget appear on your website. There’s nothing for your attendees to install.

During event chat sessions, emotions may run high. Often, that’s a great sign of highly engaged attendees. However, there is also a risk of inappropriate content and chats. Providing detailed instructions to your event moderators is one way to reduce inappropriate behavior. In larger events, chat event moderation is easier when you have a chat tool that automatically filters profanity.

Think of your virtual event as a traditional conference. Some people will be happy to raise their hand and ask a question in public – like posting a question in a public chat. Other people prefer to raise questions and comments privately. Your audience chat experience should include both a public chat room and the capability to send private chat messages back and forth.

It’s crucial to select a live chat platform that works for you today and your future events. 

Today, you might run virtual events for a few dozen attendees. Attendance will increase as your audience grows and more people become interested in your online events. Check to see if your live chat tool can accommodate larger audiences.

Planning a successful virtual event takes time and effort. Your event technology should not add to the burden. Make sure you select a live chat tool that is simple and easy to install and configure. Likewise, your event team should be able to set up events in minutes without resorting to complicated instructions.

Want to see how Arena Live Chat performs? Contact us today to request a demo and you can see how our platform enhances virtual events.

Ready To Try Live Chat For Free?

Now that you know how Live Chat tools can enhance events, your next step is to try a Live Chat Tool. Arena’s group Live Chat tool is simple and allows you to create and embed a chat to your site in minutes. You can see how easy it is to set up in the video below.

https://www.youtube.com/watch?v=5c2aNilRUqM

60 Virtual Event Ideas For University Students

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The days of sitting in a boring classroom are over, thanks to the rise of remote learning. Universities and colleges need to innovate to keep students engaged. These 60 university virtual event ideas will give you plenty of inspiration. Also, read this insightful How Stanford, University of Pennsylvania & Caltech Students Run Virtual Events article recently published by Arena.

Keep reading to discover ideas and examples from creative students and universities across the country. Whether you’re looking for a way to learn life skills like cooking, network with alumni or spend an afternoon creating music with friends, you’ll find something for you in this guide to online event ideas for college students.

Download the free ebook: Online event ideas for colleges & universities that work

Once you see an event idea you like, explore Arena’s solutions for education for the following steps on how to bring your event to life with technology.

60 University Virtual Events Ideas

1. Share documentation of previous university-wide lectures

Learning must always be at the student’s reach. If your university keeps records of previous guest speakers who made notable declarations, you can share them with your student body to keep their thirst for learning going. Keep them engaged by hearing them out through a follow-up discussion.

2. TED Talks School Edition

The concept of this virtual activity is to share bite-sized learning that is powerful enough to motivate students through tough times, for example. Some can also nominate a video clip to be played and make a thorough explanation of how the message of the clip got through to them.

3. Spill the Tea

This is a phrase commonly used by young students today when they want to get more information about a certain topic that catches their interest. It may not necessarily be a tea though, attendees can have their hot drinks like coffee, cocoa, or hot milk. The activity is as simple as picking one hot or pressing topic and allowing everyone to discuss their opinions in turns.

4. Lunch and Learn

This activity is somewhat similar to “Spill the Tea” but on a different setup. Instead of hot drinks, students can talk about interesting topics while having lunch and learn from each other.

5. Amateur Podcaster’s Corner

We are sure that in every group of students, some have an interest in voicing their opinions or talking about a certain topic over a mic, recording it, and sharing it with their peers. With this virtual activity, listeners can participate even when they are doing household chores.

6. Alumni Networking Activity

Keep not just your students engaged but also your pool of alumni. Through this, they will be able to network with your students and bring with them possible employment opportunities for your current enrollees. Students can also learn valuable insights from someone who has something in common with them, your university.

7. Workshop on Hosting Webinars

Many of these ideas involve technologies for hosting webinars and virtual conferences. To keep your students engaged, allow them to cast their ideas out while teaching them how to manipulate this technology on their preferences.

8. DIY Tutorials

It catches students’ interest if they can learn a simple skill aside from the lessons they learn from formal classes. A simple tutorial on how to do stuff that they will enjoy will also make them thirsty for more learning.

9. What-Grown-Ups-Do lessons

Adulting may be an informal term to call it but there surely is a lot of learning to be unlocked in conducting these lessons!

10. Master Chef lessons

Now that all of us spend most of our time at home, students can easily get bored. Help them appreciate the joy of cooking their meals instead of opting for microwaveable food. Simply livestream your creations, take the most “Instagrammable” picture of the food, and leave them asking for more.

11. Financial Literacy TV

Saving money is way beyond chasing discounts and coupons! Whether it is your students’ program or not, financial literacy is vital for them to acquire wealth. Teach your students the basics of saving, investing, and other financial instruments which we bet they will thank you later on.

12. Coping with COVID Groups

Besides the relatability of this topic, the long-lasting effect of the pandemic needs to be addressed among your students. Use this program for them to share their experiences and how they are coping with the pandemic.

13. Socratic Philosophers Group

The concept of this group is more of a Q&A discussion among the students where they can discuss their thoughts about life. Consider facilitating this with a Philosophy or Ethics professor and make your students appreciate Humanities on a deeper level.

14. Get-Psyched!

Let students know themselves more by administering personality tests to them. Nothing ever interests people more than knowing themselves better.

15. Learn a New Language Group

It is said that learning a new language improves the confidence and intellect of people because they form new connections now and then. Engage your Linguistics Department and help them teach students from other program languages that interest them.

16. Social Awareness Group

The pleasure of helping out others is the same as with the helpers. Volunteerism is a good value that your university can inculcate your students. Simply form objectives and together, a small effort of every member will go a long way when everyone does.

17. For-Cause Celebrations

Every month, you will find days of “international affairs” that are celebrated. Take part in these movements to keep your students abreast of what is happening in society. Celebrations like Earth Hour, Pride Month, World Youth Day, and a lot more can be an avenue for their engagement.

18. Virtual Museum Stroll

In learning more about our history, you do not anymore need to step inside an actual museum and glance at the richness of our heritage. With this program, you will be able to take your students on a virtual tour of museums.

19. Journaling Sessions

Little has been said about it, but keeping a diary has its benefits to us. By writing even some of the most menial tasks, it helps in storing and retaining information in our brain which makes it sharp. Pair this session with calming music to enhance the experience.

20. Indoor Jungalow

This concept is about teaching your students the hobby of gardening in their homes. Thus, the word jungalow. You can share gardening videos that will teach them techniques on taking care of plants and see them grow together.

21. Self-Awareness

Because of social media, students are bombarded with tons of information and sometimes, they can get easily distracted by all the noise. Help your students relax and get back to themselves through meditation.

22. Home Fitness Sessions

Encourage your students to get fit even at home. Collate exercises that are easy to do in front of their screen but will make them sweat. Through this program, you are helping your students maintain their physical fitness and mental sharpness.

23. Nest Incoming Freshies

Because of the many changes that are happening around them, a freshman will surely get anxious as they enter university life. Help them out by having currently enrolled students connect with them and share their own stories to break the ice.

24. Bark-ual Class and Meow-ferences

Let your students take a break from being in front of the camera all the time! Destress with the cuteness of every household pet and let them step in the spotlight for a change.

25. Virtual Career Fairs

After having the degree, most of your students are motivated to join the workforce. Open opportunities for them by inviting organizations and employers who are on the lookout for fresh talents

26. Community Playlist

All students have different tastes in music, but a generation mostly knows similar ones. Get them in tune with music by contributing to a playlist they all love.

27. Dance Classes

Showcase your student’s talent by organizing a virtual dance showdown when they take your dance classes. Everyone is invited, even the ones who dance on two left feet.

28. Movie Critique Sessions

Film students will surely have their day when they share their opinions on a popular or independent film. You can stream movies so all your students can watch them together and discuss the events afterward. No spoilers are allowed!

29. Fine Arts Classes

Now, where is my beret? Let your students unleash their inner artist by holding paint classes and other fine arts classes. To keep them engaged, you can post a photo of a scenic view or a macro shot of food that they will paint. Disclaimer: This can get messy!

30. Vlogger-of-the-Day Competition

There are so many interesting things everyone can share throughout their day. With this competition, you allow your students to document their day and make it exciting. Students, staff, and faculty members can join.

31. Virtual Theatre

Even the landscape of theatre and performing arts has changed in the post-pandemic scenario. Showcase your students’ creativity by holding an online drama performance or an open-mic comedic monologue. When it comes to creativity and imagination, the sky’s the limit!

32. Best Room Decor Competition

All of your students probably take their virtual classes in their rooms. Allow them to showcase their study space by holding friendly competitions like this where they will take their creativity to the next level.

33. Holi-daily Celebrations

It is going to be a holiday every day somewhere in the world. Engage your students by asking them to research the most absurd holidays in the world that they can find and discuss them.

34. Crochet Match

Do your students have a hobby that they can share such as crocheting? Surely, not all of us know how to do it but holding this friendly competition is good for learning and developing a simple hobby.

35. House Tour

It has become popular content for YouTubers to showcase their homes to subscribers. Well, students may have something unique in their home that they can share with the group such as a walk-in cabinet, a fishpond in the house, or a golden staircase.

36. Sudoku Challenge

Sudoku is a great game for stimulating the mind and making it more analytical. Students will benefit from this challenge while incorporating this into their lessons. Simply reward the fastest student to solve the puzzle.

37. Crosswords Challenge

If your students get dizzy with Sudoku because of all the numbers in the puzzle. It is time to introduce this game to sharpen their vocabulary. Another similar game you can try is crossword puzzles.

38. Pets of the University Photo Competition

It is time to show off those pets whether exotic or not in a photo competition. Let your students dress their pets and post their photos on social media to capture the engagement of the netizens.

39. Online Charades

Take some time off from draining lectures and play charades with your students to break the ice. Plus, there are apps online where you can generate words to make your charades more exciting.

40. Online Quiz Bee

There is so much trivia around us where students can learn. Get creative by assigning themes like history, politics, or just some memes. The winner gets to choose the next round’s questions.

41. E-Games Tournaments

E-Sports has gained momentum when the pandemic arrived. Now, there are a lot of recognized E-Sports that are played internationally. Challenge your students to an E-Games Tournament and reward the Champion. There may be newbies but take time to educate them with this kind of sports.

42. Most Creative TikTok Competition

There is a lot of #challenges in the TikTok app nowadays. Encourage your students to post their most creative TikTok content and you will be surprised at how they manipulate the app because it is the younger generation’s forte.

43. Digital Scavenger Hunt

A scavenger hunt game may not always be physical, but it can translate to the digital space as well. Take your students to a hunt over clues to answer your cryptic puzzles.

44. Baddest-Joker-Takes-it-All Contest

A good joke is funny, but a lame one is funnier! Let your students tell their corniest jokes and see who gets all the laughter.

45. Lip-Sync Battle

Be on a search on who among your students is the most musically inclined person by hosting a Lip-sync battle. No inborn talent is required, just good coordination between lips and lyrics.

46. Your Holiday Your Rules Contest

Remember the most absurd holiday competition we have just discussed? Well, it is time for your students to make their holiday based completely on them. It can be about traditions, the birthday of famous personalities, or certain university events. Let the whole campus vote on it to engage the community.

47. Co-Curricular Elective Groups

Besides the program of your students, give them a chance to learn more about topics that interest them. Who would have known that an Engineering student is interested in Humanities unless these programs are hosted?

48. Career Counseling Sessions

To give your students a boost in enriching their career and their expectations toward work after they graduate, it is best to have your guidance counselors available for this type of situation. Through this, your students will get to know more about what awaits them after they finish their degrees.

49. Resume and Cover Letter Groups

Your students’ resume is their ticket to employment. Teach them to leave the best first impression to prospective employers with advice from professors and other lecturers.

50. Creative Writing Centers

For students who want a career in writing, it is important to hone their skills and teach them techniques as early as now. Creative writing is both an art and a science so they need to know the fundamental ways on how to write a masterpiece.

51. Peer Facilitators Group

This group is the student version of guidance counselors. Of course, because of limited manpower and somehow a big discord in the ratio of counselors against students, it is good to train their peers to help resolve issues that concern them be it academic, personal, or social.

52. Academic Advisors Guild

This group is intended to be a help desk for students who need assistance with the field of study they are currently taking. Because of several factors that affect students’ motivation, academic advisors are there to let them see the bigger picture and help them navigate smoothly with the end goal of finishing their degrees.

53. Student Awards Ceremony

It is time to recognize your exemplary and outstanding students and give them the spotlight. By hosting this kind of event, you can recognize student leaders from various recognized organizations, academic scholars, and other achievements from your student community that are worth recognizing. It will motivate your students to strive harder and inspire them to become active members of their community.

# No time to read this article now? – Download a free PDF version of this blog post

54. Religious Services Group

As discussed earlier, a student may encounter several issues in the course of their life in the university and one of them is spiritual. Keep your students’ spiritual health in check by providing services from the chaplain or from various religious sects that are part of the student community.

55. Virtual University Fairs

It is time to open your gates to prospective students and show them how the student life in your university looks like to give them a clearer view of the big picture. This is also an opportune time to showcase your outstanding alumni and entice them to enroll in your school.

56. Virtual Summits

Host virtual summits for important university events like your foundation day and hold breakout groups depending on your student’s interests and inclinations.

57. Live Concert

Admit it, we all miss going to a live concert since the pandemic started. Take advantage of today’s technology by holding live virtual concerts in the comfort of your students’ homes.

58. Online Photo Booth

Explore filters from social media apps with this online photo booth and you will find out that there is so much to discover there.

59. Code Breaker Games

Challenge your students’ mental capacity by solving complex questions as a group. Since there is a lot less physical requirement for this game, your students will get their brains to the test. The group that wins the most rounds gets the prize.

60. The Criminal Files Case Solving Games

Tickle your students’ imagination by making a hypothetical situation of a crime and make them collaborate to solve this mystery crime team-building activity.

How To Engage Students More Deeply

Besides all of the examples mentioned above, you might also want to check out some Virtual Event Strategies For Universities To Keep Students Engaged and how to Enhance the E-learning Experience with Live Chat to enhance virtual classroom experiences.

By implementing technologies like the Arena Live Chat and Live Blog, you will harness the ability to provide a platform where your students can voice their opinions, comments, messages to one another, participate in polls, and much more. In addition, with the integration of the Live Blog feature, your presence in the digital space is felt even more.

By publishing content into numerous social streams in real-time, your university is sure to reach students on whichever platform they are on. Know more about the benefits and strategies in holding successful virtual events by downloading our FREE E-book today!

And, in case you haven’t yet, you should check out how Pecege Institute leverages Arena Live Chat to allow students to engage in real-time with their teachers and classmates.

10 Ideas for Virtual Events in Higher Education

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Virtual events in higher education are among the most potent ways to engage students, alumni, staff, and faculty. The COVID-19 pandemic forced many colleges and universities to improve their virtual events and, today, virtual events are still critically important as flexibility is now expected.

Despite their growing popularity, running engaging online events and hybrid events doesn’t come easy to everyone. There are new tools to learn, like live chat and live blog. It’s not just a question of technology either.

It’s also essential to adjust your event planning methods as well. Some elements of traditional offline events for higher education, like understanding your audience and their goals, fully apply to virtual events. Other requirements like maintaining high levels of digital engagement require new techniques.

Virtual Events, Hybrid Events, or In-Person Events: Which Is Best? 

Now that the pandemic is behind us, event organizers are asking themselves what type of event they should focus on. There are three main types of events for higher education, and they all have a role to play. 

In-Person Events

This traditional event category is excellent for deep connections. There’s nothing quite like sharing a slice of pizza and a drink to engage prospective students! 
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The downside to in-person events is the significant cost (e.g., catering and event space) of organizing these events. In addition, in-person events have a limited audience. Only people near the event venue can easily participate in the event.

Virtual Events

Virtual events for higher education offer several advantages to students, alumni, and faculty. Compared to traditional gatherings, a virtual experience is fast and inexpensive to organize. It’s also possible to invite large groups to participate in the event. The registration process can be simple – simply offer an online form.

Hybrid Events

A hybrid event features a combination of in-person and virtual participants. Hybrid events offer the best of both worlds when they are well-planned and executed. That said, it does take some practice to make this event work.
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While our focus is on virtual events in higher education, in-person events and hybrid events are valuable. All three types of events have a role to play in keeping students engaged.

Check out these virtual event ideas to help you save time in planning your next virtual event. Look at these ten ideas as a buffet menu: pick and choose the types of events that are most relevant to your needs. 

Once you have a virtual event for higher education idea in mind, check out this post – 8 Virtual Event Strategies For Universities To Keep Students Engaged and Entertained – for tips on organizing your online event. 

Top 10 Trends for Virtual Events in Higher Education

1. Virtual Alumni Homecoming

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Keeping alumni engaged in college or university after graduation is essential for a few reasons. Alumni donations to colleges were worth $11 billion in 2019 alone, according to US News. In addition to financial support, many alumni are interested in growing their networks and having fun with other alumni and college leaders.

Organizing a virtual alumni homecoming event is a great way to engage graduates for a few reasons. A virtual event eliminates travel time and allows people living far from campus to participate. Making the individual sessions of homecoming easy to attend is crucial to appeal to attendees who have significant family and work responsibilities. 

To make your virtual alumni homecoming event memorable, offer a combination of content and connection. Content means offering insights relevant to the alumni audience, like inviting a successful graduate to share lessons from their career. Connection means giving alumni plenty of time to interact through live chat and other means.

2. Virtual Graduation Ceremony

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Graduating from college is a significant accomplishment! It takes years of focused study and hard work to achieve. It’s important to celebrate this achievement with a graduation event.

A virtual graduation ceremony, or a hybrid event, is wise to offer. Many students move to new states or cities after finishing their studies to start the next chapter of their lives. As a result, graduates may find it difficult to attend a formal event.

Students aren’t the only beneficiaries of a virtual commencement event. In a traditional event, there is limited seating. A student might only invite one or two people to see them receive their diploma. With a virtual graduation event, it’s easy to attend many more participants.

3. Virtual Fundraisers

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As mentioned above, donors to higher education contribute billions to colleges and universities annually. When donors are engaged and treated well, donors are likely to donate even more over time. To maximize donations to higher education, offering virtual fundraisers is smart.

Large institutions tend to have alumni spread over a large area. For example, the University of Central Florida has more than a dozen chapters across the US and other countries. Relying solely on in-person events would mean most alumni leaving far away would not have a chance to participate in fundraisers and other events.

Virtual fundraisers for higher education can take a variety of formats. For example, the Borough of Manhattan Community College (BMCC) held a virtual fundraiser in 2021. This event featured stories from students and recognition opportunities for donors. Benedictine College, based in Kansas, held a highly successful virtual fundraiser in 2021 that generated over $1.1 million in donations. To develop your virtual fundraising concept, review the examples above for inspiration.

4. Virtual Fun Run

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Sitting at a desk for long periods to study is unavoidable. Yet, maintaining physical fitness is important to manage stress and live a healthy life. That’s why more organizations are organizing virtual fun-run events.

Virtual fun run events have two elements. Participants run the set distance or time for the event. The next element is a digital gathering to celebrate the event. For example, you might recognize the people who had the fastest runs!

To show how a virtual fun run is organized in practice, look at Florida Memorial University. This university offers multiple fun run events and charges a ticket price for each event. Proceeds from the fun help the university to fund scholarships.

Virtual fun runs are popular because of their flexibility. Participants can choose where to perform the activity, as long as they track and send it to the organizers. From there, organizers will take note of the distance and time, and medals will be mailed to the winners.

5. Virtual Happy Hour Activities

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Bringing students together to enjoy beer and other drinks is a time-honored tradition at many colleges and universities. This unstructured social event is a great way to encourage students to make friends and connections.

Virtual happy hour events are worth offering for a few reasons. First, a traditional happy hour event may not work well for students with substantial work schedules. In addition, some students are not interested in consuming alcohol for various reasons.

A virtual happy hour event tends to work best when there is a specific theme or activity for everyone to enjoy. For example, you might invite people to play a game like “Two Lies and A Truth” to get to know their fellow students more.

Also, you might organize a virtual Bingo game. Rather than using traditional cards with numbers, replace them with words or phrases everyone in the group can relate to. By hosting this type of virtual event, you will leave your participants entertained, happy, and engaged throughout the session.

6. Virtual Dance Events

Like the virtual fun run, a virtual dance is a fantastic way to encourage people to move around while connecting with others. Dancing online has exploded in popularity over the past few years, thanks to TikTok. See this guide to 21 of the most popular TikTok dances to get inspiration.

Columbia University shows that virtual dance events can be short and sweet. Columbia has organized a 30-minute “dance break” event for students. Organizing this type of event when student stress is high – like during exam season – is one way to support students facing pressure.

In general, it is best to encourage a range of dance styles. Some students might like hip-hop styles, while others might not have a recognized style. All kinds of dance are enjoyable! The important part is to share a love of music and movement with your fellow students.

7. Virtual Book Club For Students or Alumni

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Virtual book clubs are one of the best ways of bringing together students and alumni. For example, you might organize a virtual book club to help students discover new perspectives and enjoy fruitful discussions with their peers. There are a few different ways to organize this kind of event.

The University of Toronto alumni virtual book club takes a gradual approach. Alumni read a few chapters of the book and share their thoughts on a discussion board. Taking a slower approach is an excellent way to appeal to busy working professionals who may have limited time to participate in the event.

You can also use virtual book clubs to engage students with shared concerns. Washington State University has organized a virtual book club for those interested in disability issues. This focused book club concept can be adapted to suit a wide variety of student interests, including careers (e.g., finance book club) or types of fiction (e.g., science fiction and fantasy book club).

To make the most of each virtual book club session, check out Arena’s education solutions. With live chat, you can make it easy for students to ask questions, discuss their favorite characters and find students with common interests. 

8. E-Sports Tournament

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Fitness is great, but sometimes there is nothing like enjoying a few hours of gaming with your friends. E-sports – playing competitive video games – has become one of the most popular leisure activities for young people. By some estimates, there are over 200 million E-sports enthusiasts today.

An e-Sports tournament is a popular choice for college and university students as a virtual event. For example, Siena College has an e-Sports team that plays various games, including League of Legends, Fortnite, and Super Smash Bros Ultimate.

Unlike other events, e-Sports events are digital by design. That’s great because there is no need to adapt the activity to work in a digital environment. 

To spark even more excitement for e-Sports, organize an e-Sports competition focused on charitable fundraising. If the fundraising idea appeals to you, look at the Esports Foundation. The organization brings together gamers to make the world a better place!

9. Virtual Meditation and Awareness Sessions

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According to the American Psychological Association, anxiety and depression are prevalent mental health difficulties for college students. Supporting students through these challenges requires multiple approaches, including mental health professionals and medication. Providing virtual meditation events can also help support students to thrive as well.

UCLA offers free weekly drop-in meditation sessions to help students. These half-hour sessions are offered twice a week. In addition to video conferencing, you might also add live chat to the session so students can ask questions without disturbing other participants.

Some research suggests that offering meditation sessions can significantly impact students. A 2019 study found that offering a six-week yoga and meditation program “may reduce stress and anxiety in college students.”

10. Virtual University Orientation Week

Open week, frosh week, orientation week: the activity goes by various names. Whatever your college calls it, orientation week activities are a crucial way to introduce students to higher education. With the right approach, an orientation week with a focus on academic skills can lift graduation rates. 

Some aspects of orientation week are best delivered in person, like taking students on a tour of important buildings and facilities at your campus. However, some orientation events work well in a virtual environment. In your list of sessions, try some of these ideas. 

Virtual study skills event

This academic-style event helps students learn how to boos their study and research skills using your college’s educational resources. For example, a traditional arts program might have learning outcomes like critical thinking and writing skills as a focus. Introducing your college’s writing center can help students get started.

If your college offers digital learning options, you may also want to cover how to make the most of online classes. 

Meet upper-year students

Senior students have a lot of insights to share with students. Host a virtual mixer event to introduce newer students to established students. To encourage an even deeper discussion between students, work with student affairs to build a mentorship program.

Virtual career events

This type of virtual event is especially important for graduate students and professional students. For example, a college of education might organize a panel discussion with local school principals.

Campus safety event

Some of your students may be anxious about living on campus. A virtual safety event is an excellent way to equip students with details on how to get help and avoid problems.

Introduce campus organizations and clubs

Making new friends doesn’t come naturally to everybody. For example, you might have some students who commute from their family home to save money. Give these students opportunities to discover campus life through a virtual event.

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Do you want to get even more inspired about virtual events for college and university students? Check out this awesome list with 60 ideas to bring a bit of campus life to the students’ own homes.

The Best Technology For Virtual Events In Higher Education

Now that you have inspiration for your next virtual event, you just need the right tools. In many cases, a video conferencing app is helpful. That’s not the only tool you need. A live chat app is a crucial tool as well. Some students prefer to type their questions and interact directly with peers through private messages. A live chat room is a great way to offer a safe space to your students.

Over 500 educational organizations already leverage Arena for their classroom engagement needs. Check out how Pecege Institute applies Arena Live Chat to make tia global success case. Want to see if Live Chat is suitable for your college or university website? Arena has the perfect tools for blended learning engagement.