Future of Cookies In Marketing: Strategies That Work

Prepare for the cookieless future. User privacy concerns have prompted the advertising industry, Apple, and Google to develop new marketing strategies. New privacy laws make the conventional approach to personalized advertising no longer work. 

To succeed, advertisers need to meet new consumer expectations and regulatory restrictions by creating direct connections with their audiences. Success in a world without third-party cookies starts with understanding how the world has changed.

New Opportunities In The Digital Landscape Changed

The future of cookies will take two primary forms: cohort-based marketing and first-party relationships. These opportunities deserve a prominent place in any effective marketing strategy today.

The Rise of Cohort Based Marketing: Not Ready For Prime Time 

Rather than tracking each user’s online behaviors, the new approach pioneered by Google and adtech companies is cohort-based advertising. This means aiming your advertising at a group of people with similar interests instead of a single user. One example of this trend is the federated learning of cohorts (FLoC) that Google has pioneered. This concept is exciting because it will leverage machine learning to enhance digital advertising.

The FLoC concept was initially developed in 2021 in a privacy sandbox created by Google. This particular technology came to an end in January 2022. There are some ongoing consumer privacy concerns with the approach taken at Google. As a result, the company is moving in a new direction called “Google Topics” (or Topics API). 

It’s not just privacy concerns that cause difficulties for cohort-based marketing. Fundamentally, tracking a large group of people may not be a good match for the customer journey you have developed.   

First-Party Relationship: The New Way To Understand Consumer Behavior

Also known as a first-person cookie, this marketing approach is exciting. A first-party cookie is direct rather than relying on third-party cookie data from others in the marketing industry. For example, a potential customer lands on your website and accepts browser notifications or signs up for your email list. 

Companies can target relevant advertising directly to their potential customers with this direct connection. Using your Customer Data Platform and Google Analytics, you might notice that one user is regularly visiting your “on-sale” pages. Based on that information, you can tailor marketing to that individual user. For example, send them more emails or notifications emphasizing your seasonal sales. In essence, establishing a robust first-party relationship means personalized messaging becomes much more manageable. A deep understanding of what your customers want means you can improve your emails, Google Ads, and other marketing campaigns much faster.

How To Succeed With First Party Cookies

Thriving in a 1st party relationship world requires solving two problems: the need for more website traffic and user consent.

1) Increase Website Traffic

First, this strategy requires potential customers to come to your website. That is getting harder today because many popular websites and tech companies operate as walled gardens. These walled gardens maximize user time on their website rather than sending people elsewhere. 

2) Renewed Focus on Earning Consumer Consent

The second challenge is that privacy standards require you to seek consent to establish a direct relationship with a user. The adtech industry has previously played fast and loose with the privacy rules. Also, privacy regulations like GDPR have pushed companies to change their advertising strategies. It’s not just regulations either – companies like Apple have pushed back hard against invasive tracking methods. As a result, third-party data like traditional cookies are largely becoming obsolete.

Gaining consumer consent in this brave new world requires offering something attractive to users. There are different approaches to gaining consumer consent to individual user tracking. Common solutions include promising users a personalized experience, offering a discount (i.e. a discount code) or a free resource like an exclusive webinar or report.

Audience Engagement: A New Hope For Marketing

The future of cookies is fundamentally focused on creating and deepening direct relationships. Your online presence has to become more exciting and appealing to your potential customers. Your online content, events, and experiences have to be so appealing that your audience happily agrees to receive marketing messages from you.

Three Strategies To Grow And Deepen First Party Relationships

Use the following strategies to keep users returning to your website week after week, even as the digital landscape changes. By the way, offering engaging content and experiences has a secondary marketing benefit. You’re giving your users more chances to share your content with other people. 

1. Boost Investment In Content Marketing and Online Events

To keep people coming back to your website repeatedly, appealing products and services are not enough. Your marketing itself needs to add value like original data, a community of like minded people and exciting content.

So, what exactly does a boosted effort in content marketing look like? According to the Content Marketing Institute, more than half of B2B marketers have increased their spending on video, events (including digital and hybrid), owned media assets (i.e., content you own and control), and paid media.

As third party cookies decline, it’s wise to take inspiration from a variety of brands who are achieving wins in content marketing. 

  • Salesforce offers a wide range of content marketing initiatives like podcasts (e.g. the Marketing Cloudcast and the Marketing Trends podcast), events (i.e. the Dreamforce conference has attracted tens of thousands of attendees) and much more.
  • Dropbox shows that interactive approaches to content marketing can become wildly successful. A few years ago, Dropbox created a “What kind of marketer are you?” quiz to create awareness – a campaign that attracted significant leads.
  • PayPal, the well known financial technology firm, shows a simple way to create content marketing: work with your users. PayPal Stories have recently featured a variety of successful small business owners and entrepreneurs. This PayPal approach to content marketing shows that you can make customers the star of your content marketing. 

Investing more deeply in content marketing matters because it gives your customers a reason to keep coming back to your website.  When customers are motivated to visit your site regularly, you have more opportunities to ask for their consent to market to them through their browser, email, and other means.

2. Grow Your Social Media Audiences

The best way to be ready for the end of cookies is to drive the audience to your own website. This way, you can generate proprietary, first-party data about your audience. Attracting your audience from social media is worthwhile because these audiences have already shown interest in your brand.

Since there are many social media platforms, there are two simple techniques to decide which platform to focus on. Start with your customers – what social media platforms do they like the most? Running a survey of your customers to ask them about their favorite social media sites can help to guide you.

Further, you also want to think about which platforms have sufficient reach and advertising opportunities. For example, Facebook, Instagram, YouTube, and TikTok have a significant market share and interesting significant advertising features. Building a following on those platforms is another way to grow despite the uncertain future of cookies.

3. Build Your Customer Data Platform

Simply increasing the number of website visitors and subscribers is not enough to succeed in a cookie-less future. It’s vital to deepen your understanding of consumer behavior.

Implementing a Customer Data Platform is a significant next step. A CDP connects to your existing apps and platforms like your email marketing software, Google Analytics, and CRM. Drawing together multiple sources, it can help you understand the content and experiences that your customers engage in before buying. 

Once you have a CDP in place, use to understand the customer journey in detail. Look at how many touchpoints a potential customer has with your brand before they buy. For example, you might see that high value buyers attend events like live shopping and download a few specific types of content.

As a result, you can quickly refresh your advertising strategies monthly based on the specific patterns your users are engaged in.

What To Do This Month To Thrive Without Traditional Cookies 

Choosing the right marketing strategy matters, but your team also needs to know what exactly to do this week and this month to succeed. Use these tactics to win in today’s marketing game without focusing on third-party cookies. 

1. Integrated Email Marketing Analytics

The emergence of new marketing opportunities like the metaverse is exciting. Positioning your brand to win in these emerging areas can pay off long-term. However, you also need to keep your eye on this quarter’s results. 

Optimizing your email marketing effectiveness remains one of the best ways to drive higher returns. For example, check if your email marketing software supports A/B testing on subject lines, links and other elements. This approach lets you achieve individual user tracking through email.

Logging into your email platform and reviewing its trends on open rates, clicks and replies only give you part of the picture. It is also vital to know whether a subscriber has attended an online event or engaged with your sales team. Arena’s CDP platform makes it easy to connect the dots between email marketing data and other customer interactions.

2. Boost Push Notification Marketing

While email marketing has exceptional ROI, it is not the only opt-in digital marketing option. With push notifications, you ask the customer for permission to send messages to them directly through the browser or mobile apps.

According to Airship research, opt-in rates for mobile app push notifications range from 29% to more than 70%! To earn high opt-in rates from your prospects, keep investing in engaging content and virtual events. When prospects enjoy your content and experiences, they will happily opt in to receive more information from you.

3. Review Your Privacy Policy

Customer expectations for privacy and data protection are increasing every year. As marketers pivot away from cookies, your privacy policy needs to keep up. There are several layers to updating your privacy policy for the post cookie era.

Start by reviewing your privacy policy to see if it reflects the customer data you are currently collecting. If your privacy policy was last updated over a year ago, it might be out of date. For example, adopting a customer data platform to build a comprehensive customer profile may require an update to your privacy policy because you are changing how you use data.

Next, take a hard look at your security safeguards. You probably have robust systems to protect highly sensitive data like payment data. However, your marketing databases also contain personal information, ensuring that data is protected.

The New Way To Achieve Personalized Marketing 

Cookies were powerful because they unlocked personalization for digital marketers. As we say goodbye to cookies as a central strategy, how can you keep data-driven personalization?

The answer lies in setting up a customer data platform for your brand. It’s more than data dashboards and exciting reports. A customer data platform is one of the best ways to identify advocates and passionate fans in your audience. With a CDP, your marketing team can also learn which marketing assets are driving your results.

Discover how a customer data platform can solve today’s most pressing problems in marketing. Download Arena’s CDP Ebook: The Future of Marketing and Sales. Your marketing personas will be grounded in factual data with a CDP in place.

6 Creative Online Event Ideas for Hiring Top Talent

Forging new connections with potential employees through digital channels may be more challenging than in-person events. However, it is more than possible when you use proven event formats. 

Online event ideas for hiring are increasingly important due to the state of the job market. Reuters reported that US job openings were near a record high. There were 1.8 open jobs for every unemployed person in January. In this environment, employers need to think creatively about ways to attract talent.

Transform Your Online Recruitment Strategies

Ever since COVID-19, with the forced move to remote work, the hiring landscape has also changed drastically. In-person recruitment and interviewing have opened space for online recruitment strategies, which allowed recruitment managers to spread their reach and open doors for candidates all over the world. 

Sure, on-site recruitment events continue, but there are several benefits for both candidates and recruiters. Besides the aforementioned larger candidate pool, online hiring events and career fairs help companies save time and money, facilitating candidate follow-up and gathering important feedback for future events.

Let’s take a look at 6 great online event ideas for hiring and enhancing your online recruitment strategies.

1. Sponsor A Virtual Hackathon Online Event

Technical professionals like software engineers and web developers are in high demand. These technical experts receive countless LinkedIn messages from recruiters and managers every month. Competing directly against other recruiters is not your only option – that’s where hackathons come in.

A hackathon is typically a one or two-day event where participants create an app or software to solve a problem. The short time frame and camaraderie have made these events popular. To make the event more compelling, offer support from subject matter experts in your company to provide data and advice to participants.

You can either run your hackathon event or sponsor an existing event. For instance, you could join companies like IBM, Salesforce, Amazon, and KPMG, previously sponsored hackathon events

For more tips on planning a hackathon event, see Joshua Tauberer’s guide on how to run a successful hackathon.

2. Virtual Coffee Chats

Grabbing a coffee with an experienced professional is one of the best ways to create a connection. The downside to these informal interactions is that they can be challenging to scale up. Organizing a virtual coffee chat event, on the other hand, is an excellent way to bring together a small group of 5-10 people.

There are two popular ways to structure a virtual coffee chat: structured and unstructured. 

Structured Coffee Chat

A structured coffee chat requires more planning effort. You will invite specific employees to speak with potential hires and support the matchmaking process with this approach. This guided approach is an excellent idea if you have sufficient time to plan it. 

Unstructured Coffee Chat

An unstructured coffee chat format works well when you add this to another online event. For example, you might have a virtual panel discussion of employees sharing their experiences about working at the company. Following the panel, you might invite attendees to arrange one-on-one coffee chats.

To make your virtual coffee chat more memorable, consider sending coffee gift cards to participants in advance. Sending a $10 gift card to each attendee is a cost-effective way to encourage people to remember to attend your event.

Boeing and Princeton University are using a virtual coffee chat event to help students discuss career opportunities at the aerospace firm. Note how Princeton presents the event as an informal way for students to learn more about Boeing. Virtual coffee chats are an excellent informal way to spark interest in your company.

Discover 15 virtual event ideas to engage young professionals.

3. Virtual Meet and Greet With CEO And Executives Online Event

Is your leadership team passionate about recruiting new employees? If the answer is yes, then shine a spotlight on your leaders by hosting a virtual meet-and-greet event. This event format is particularly compelling in larger organizations where junior employees are less likely to have opportunities to meet senior executives.

The Akron Children’s Hospital in Ohio offered a virtual meet & greet event with Chris Gessner, President, and CEO of the hospital. The one-hour virtual event was offered three times: once at 12pm and twice at 6 pm. Offering virtual events at different times makes it easier to connect with more candidates. 

4. Sponsor A Virtual Business Competition

Are you looking to build relationships with students? Sponsoring a virtual business competition is one way to go. AT&T, Intuit, Marriott, and Walgreens partner with DECA, a Virginia organization that runs competitions for high school and college students. 

The DECA approach to running a virtual business challenge is helpful to review if you want to plan your virtual competition. DECA offers competitions focused on different themes such as finance, hotel management, restaurants, fashion, retail, sports, and personal finance. Giving participants a clearly defined problem to solve is a great way to spot high-potential employees.

5. Diversity and Inclusion Online Recruiting Events

Diversity and inclusion in hiring is a significant priority for human resources leaders. Traditional recruiting events and methods have underperformed when attracting more diverse applicants. That’s why it is important to leverage virtual events aimed at crucial groups. 

Recent research from Handshake shows that virtual events can play an essential role in sharing opportunities: 

Our study finds that women, students of color, and neurodiverse students find virtual career events and interviews to be less anxiety-inducing, easier to balance, and more accessible when compared to meeting with prospective employers in person.

Chipotle, Verizon, and Kimberly-Clark executives recently came together in a virtual event to celebrate International Women’s Day. The virtual career development event allowed attendees to connect with highly successful female executives and learn how to advance their careers.

6. Virtual Office Tours To Attract New Employees

Many employees are curious to see your offices to understand your organization’s culture. A LinkedIn survey of 14,000 professionals found that office visits are the number one way job candidates prefer to learn about a company’s culture. Offering a virtual office visit is one way to make your organization more relatable to potential hires. 

There are a few ways you can plan a virtual office visit. The real-time approach offers authenticity and interaction, such as having an employee explore your office with a phone or tablet. To make your virtual office tour more engaging, take time to create a virtual event script

What To Do After You Choose Your Online Hiring Event 

Selecting an online hiring event format is the first step of the planning process. You also need to think through the technology, content, and interactive elements of the experience to engage applicants. To help you plan your online hiring event, use Arena’s free ebook to improve your live events.

 

The Top 7 Trends in Digital Marketing in 2022

Knowing the top trends in digital marketing in 2022 is critical to hitting your goals. New opportunities are vitally important, whether you are looking to increase audience growth, engagement, leads, or conversions.

Achieving early success on newer marketing platforms often leads to big wins. In the early days of Facebook, it was easy to get significant amounts of organic traffic. In paid advertising, clicks from Google were almost shockingly inexpensive in the 2000s. To give yourself the best chance of winning this year, review these marketing trends and determine which impacts your goals.

The Top 7 Trends in Digital Marketing in 2022

1) TikTok Is Here To Stay

Since 2020, TikTok has exploded in popularity to more than 1 billion monthly active users as of September 2021. Those numbers put the platform in the same league as Facebook (2.9 billion monthly active users) and YouTube (2.3 billion monthly active users). Some digital marketing experts dismissed TikTok for a while because of the platform’s limited features and youthful demographics.

TikTok is changing, and major brands are achieving big wins. For example, e.l.f cosmetics has achieved over 1 billion views through their #EyesLipsFace campaign. The first step is to create an account for your brand and start to follow a few accounts.

2) YouTube Advertising Is Booming

YouTube, one of the most popular video-sharing sites globally, is getting better and better for advertisers. The video site earned tens of billions in revenue in 2021, far ahead of other social networks.

There are multiple ways to execute YouTube’s growth. You can use the platform’s extensive menu of advertising options, including skippable and non-skipped videos. Also, you can work directly with Youtubers to sponsor videos. 

3) Seize Early Adopter Advantage In The Metaverse  

In the fall of 2021, many digital marketers became excited about the potential of metaverse when Facebook embraced the concept by renaming itself. Since that time, some of the enthusiasm has faded away. 

For digital marketers with a long-term view, investing heavily in the metaverse this year can pay off for years. In contrast to social media platforms, metaverse technologies are relatively immature. The easiest way to get started is by adding a metaverse element to your online events. 

For those not yet convinced about the value of the metaverse, consider a few numbers. In 2021, Meta (the company formerly known as Facebook) invested $10 billion into metaverse efforts, according to the New York Times. There are also more than 300 active metaverse startups working on the technology. Spend some time in metaverse games and virtual reality this year to familiarize yourself with the technology and its potential. 

4) Non-fungible tokens (NFTs)

Over the past few years, NFTs have boomed in popularity reaching $21 billion in 2021. An industry forecast recently estimated that the global NFT market will grow to more than $80 billion by 2016. A significant amount of recent NFT activity is driven by low-interest rates and speculation. While NFT growth may slow as the hype cools down, the category presents a major opportunity for digital marketing,

By creating and issuing NFTS, brands have the opportunity to create new excitement. For example, Fortune created a NFT based on a magazine cover in 2021. Instead of spending heavily on traditional swag for conferences, it might just be the time to create NFTs to promote your online events.

5) First and zero party data

If you’ve been following recent moves by Apple and Google, you already know that traditional Internet marketing cookies are declining in value. The end of the marketing cookie means that marketers need to find new ways to understand their audiences. The old way of running retargeting campaigns on Facebook and Google are not going to produce the same results any longer.

The solution is to focus on first part and zero party data. First party data is data you collect directly from your audience. To collect that data, you need to give customers a reason to keep visiting your website like offering exciting content and online events is the first step to growing your audience. Once you have your audience on your website, you need a way to systematically understand them. That’s where using a customer data platform can make a vital difference. With Arena CDP, you can easily determine which content, online events and actions customers take on the road to making a purchase.

Once you have your foundation of first party data, you can start to gather more zero party data. The classic example of zero party data is a customer purchase intent like color or size of a product they are most interested in buying.

6) Live Shopping

Live Shopping remains a growing marketing opportunity for retailers and ecommerce brands. From a base of $21 billion in 2021, this opportunity is slated to grow to $35 billion by 2024 according to Statista.

The current approach to live shopping carries risks however. Today, the most popular platforms for live shopping events are YouTube, Facebook, Instagram, TikTok and Amazon Live. Relying exclusively on these platforms means your audience might get easily distracted by other content and notifications. Further, your ability to gather additional data for your customer data platform from third party websites is limited.

We forecast that more and more brands will shift their attention to creating their own live shopping events on their own sites. To ride this trend, use Arena Live Chat to power your live shopping event. 

7) Diversity and inclusion initiatives

Digital marketers are increasingly expected to respond quickly to our society’s social justice, diversity and inclusion expectations. According to Deloitte research, 35% of buyers in the 18-25 year old audience often notice representative advertising at the time of purchase. The research found a similar pattern in travel, household equipment and banking industries. 

However, don’t underestimate your customers – they can see through shallow efforts at inclusivity. Token efforts to fulfill diversity may even backfire and undermine your marketing objectives.

Instead, your goal must be to authentically embrace diversity in your marketing efforts. At a minimum, review your use of images and videos. Next, look at your reviews, testimonials and customer stories. It’s entirely possible that your brand has a significant blindspot like failing to include women.

The Marketing Channel To Invest In This Year

Live digital events are cost effective and convenient for your audience. At the same time, many marketers are still learning how to design and launch successful online events. To help you succeed in the online event world, check out free report on 2022 Virtual Events Trends.

What 5 Virtual Event Producers Learned in 2021

The outbreak of the recent pandemic forced event producers to transition from in-person events to virtual events. While there were many roadblocks, successful event organizers were able to overcome the obstacles and continue hosting events virtually. This guide covers what five companies learned about the transition from in-person to virtual events. 

What Event Producers Learned

Event organizers need to keep learning how to optimize their virtual and hybrid events. The quick shift to virtual forced organizers to learn how to adapt quickly. Below are the most important lessons that Arena customers learned from making the transition to virtual. 

Hybrid is a Strategy, not an Event Type

Grip published a webinar that positioned “hybrid” as a strategy instead of just an event type. Its research indicated that interest in hybrid events is declining, and that 63 percent of event producers lack a clear strategy for hybrid events. 

The company emphasizes that, “Hybrid is not an event type, it’s a strategy and the best hybrid strategy is omni-channel, where organizers use different channels to engage attendees in different ways.” It stresses the importance of completing an objective at every touchpoint instead of completing all objectives at every touchpoint. 

It suggests that instead of creating hybrid events, organizers should create a combination of in-person and virtual events. It suggests that on-site events should focus on creating and building relationships, while virtual events should be short and focused on building brand awareness and educating attendees. 

Virtual Events can Improve Employee and Customer Connections

TV1, a company focused on live experiences, engagement strategies, and brand activation, has adapted to hosting virtual events. It learned that virtual business conventions can be created in a way to keep employees and attendees connected and engaged. 


While in-person events bring people to a physical location and make networking seamless, virtual events can do this too when set up properly. While helping Bayer host its first virtual convention for its pharmaceutical unit, TV1 was able to keep attendees and organizers engaged online. 

It emphasized it was important that “the experience did not overlook the dynamism and connections that are so common in the presence and that it engaged employees so that everyone was ‘on the same page’.”

It did this by integrating with Zoom and using augmented reality to facilitate training and using interactivity features to keep attendees engaged. It also enhanced the virtual event by using television logic, gamification features, enhanced scenography, and content transmission strategies. 

Virtual Events are Great for Training Employees

WorkCast discovered virtual events can be used to effectively train employees. The company writes on its blog, “Gone are the days of full-day staff training, complete with awkward icebreakers and trust falls. Instead, more and more businesses are using webinars for training purposes.”

Webinars allow employees to take ownership of their own career development, they improve efficiency, and they give companies more flexibility. They can be used to onboard new employees, provide continuing education for teams and individuals, and provide external training. 

WorkCast identified that training webinars are more accessible than traditional training methods. Employees can customize their training and complete it at their own pace. Webinars also let employees use voice-to-text software for taking notes, download transcripts for recordkeeping, and add subtitles to eliminate language barriers. 

Virtual training can be completed faster because it doesn’t require traveling to a physical location. It’s more cost effective than hosting an in-person training. It can also use Q&As, surveys, and polls to increase engagement. 

Cloud Engagement Platforms Enable Much More than Virtual Events

Cloud Conventions recognizes the scope of cloud engagement platforms (CEPs). CEPs don’t simply enable virtual events; they combine state-of-the-art digital marketing technology with collaboration features that encourage networking and interaction between attendees. 

Cloud Conventions used a report by Wainhouse Research to break down CEPs into three primary use cases. The report titles them “Webcasts”, “Interactive Events”, and “Virtual Hubs”. Webcasts require the least amount of technological complexity and costs, while virtual hubs require the most. 

Webcasts are used as an “online megaphone” to broadcast content. They offer limited attendee engagement options, maximum presenter control, and they’re best used for product launches and lead-generation webinars. 

Interactive events are used to combine collaboration and content streams. They’re typically one to two hours in duration, they enable sponsor promotion on-screen, and they’re used to increase attendee engagement and networking. 

Virtual hubs are online destinations that let attendees engage in multiple ways. They serve as the gateway for hybrid events, and they offer distinct online communities and can be used for online conferences. 

Virtual Events can Enhance Live Sporting Events

Sotic has learned that digital channels and virtual events are great ways to engage live sporting event attendees. Sotic has a video solution that lets brands tell their story, link to specific athletes and events, integrate with their video provider, and monetize their content. 

The company recently partnered with a rowing website to enhance the experience of their audience. It introduced its “Live Boat Tracker” to let fans follow live rowing races from the website. It also let viewers track insightful data like distance from leader, stroke rate, and speed. 

How Arena can Enhance Virtual Events

Arena’s software is trusted by thousands of companies including Swoogo, Grip, TV1, WorkCast, Cloud Conventions, and Sotic to improve their virtual events. Consider adding one of Arena’s tools for enhancing your own virtual event. 

Arena Live Chat

Live chat is a tool that lets attendees respond to polls, ask questions, and interact with your brand and other attendees during virtual events. By adding Arena Live Chat, brands can seamlessly integrate live chat capabilities with their virtual events. The feature lets online attendees provide feedback and share ideas virtually instead of needing to be physically present.

Arena Live Blog

Live blogs let virtual event organizers share quick updates like images, text, video, live scores, maps, and more as an event unfolds. Live blogs can provide important event updates, share ideas, present interviews, and keep attendees informed about speakers. Organizers can use Arena Live Blog to quickly improve their virtual event experience. 

Arena Customer Data Platform

Arena Customer Data Platform (CDP) can be integrated with Arena Live Chat and Live Blog to understand customer behavior and interests. Companies are finding it harder to understand their customers because of the heightened restrictions on cookies and data privacy. A CDP can solve this problem by building customer profiles and collecting data from different touchpoints. 

Other Resources

For those who want to learn how to create a superior virtual event experience, check out our guide

For more information on what to say during a live event, we have an eBook with live event scripts

If you want a comprehensive guide on how to get the best results using live ecommerce, check out our free eBook

Conclusion

The recent shift from on-site to online events has caused event producers to adapt quickly. Grip learned that “hybrid” is a strategy not an event type. TV1 learned that virtual events can improve both employee and customer engagement. WorkCast capitalized on the benefits of training employees virtually. 

Cloud Conventions recognized the several benefits of CEPs, and Sotic used virtual live streams to assist in the sports niche. For assistance with your virtual events, consider adding Arena Live Chat, Live Blog, or CDP. If you want to learn more about virtual event trends in the upcoming year, click the link below.